Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.5
679 Reviews
Contact Dealership

6607 Brookpark Rd

Parma, OH

44129

Directions

By Type

Showing 679 reviews

June 18, 2024

Everyone was nice and professional. Ordered parts and called and let me know right away. More

by ninagriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Spitzer Buick GMC Parma responded

Nina, we are grateful for your 5 star review on our promptness! Thank you for your trust in us for your vehicle needs and we look forward to assisting you again!

June 18, 2024

Very pleasant. ..and very nice people. Let me know what was going on and very polite More

by priscillalevis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Spitzer Buick GMC Parma responded

Priscilla, we are incredibly delighted to know your recent experience with us was pleasant and successful! We wish you safe travels and enjoy the open road!

June 18, 2024

They took care of the recall airbags and had them check an aws issue but they couldn’t find the noise. I pull out and theee it was. Oh well I’ll get it looked at later More

by Mogidad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Spitzer Buick GMC Parma responded

Hi Mogidad, thank you for your awesome review and recommendation to others to service with us! Please do bring your GMC back in for the noise at your earliest convenience as your comfort and safety is our priority. Safe travels until next time!

June 18, 2024

Everyone at the dealership was friendly and welcoming. Each person I encountered with knowledgeable about the car I purchased More

by tmbarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susie Axelrod
Report | Print
Jun 19, 2024 -

Spitzer Buick GMC Parma responded

We are so thrilled that our entire staff provided you the utmost excellent experience you deserve! Thank you for trusting us with your safety and vehicle needs. Please enjoy your Buick until next time!

June 16, 2024

Great that they were open on a Sat for an oil change, in and out in no time More

by Fwbrauer57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Spitzer Buick GMC Parma responded

We are glad to be available at your convenience and was efficient with our service! Thank you for your raving review, we look forward to assisting you again!

June 16, 2024

Brent is an awesome salesman. Super helpful. Taught me a lot about my new truck. More

by Thomas
Recommend Dealer
Yes
Employees Worked With
Don't know yet. Hoping I don't need them. Lol
Report | Print
Jun 19, 2024 -

Spitzer Buick GMC Parma responded

Hi Thomas, we are delighted that Brent was of great help in showing some new things about your new truck! Please enjoy the open road until next time!

June 15, 2024

Easy dealership to work with, friendly staff knowledgeable team. I intend to continue servicing my vehicles with you all, thanks. More

by Mike P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Spitzer Buick GMC Parma responded

We are so thrilled to know our team was excellent to work with, Mike! Thank you for your recommendations to others as well as your loyalty to see us again. Safe travels!

June 13, 2024

Buying a car is stressful but Squid and Tayler made it super easy! Even Bill in finance was easy going and made sure I understood everything. I cannot thank these 3 enough for all of their help. Not only More

by AQUAONYX1237
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill in Finance! , Tayler Karp
Report | Print
Jun 13, 2024 -

Spitzer Buick GMC Parma responded

This is top tier review we have the honor to receive about your recent purchase of a new car with us at Spitzer Buick GMC Parma, Aquaonyx1237! We are excited to share with our super team, Squid, Tayler, and Bill on their friendly and efficient service to you earning your loyalty along the way. Thank you for your extra time to let us know that we are thoroughly doing an amazing job at our dealership. On behalf of The Spitzer Family congratulations on your new Buick, we wish you safe travels and enjoy the open road!

June 11, 2024

I was truly impressed with the level of professionalism and friendliness. Never felt like the transparency was becoming unclear as I have with other dealerships. Highly recommend!! More

by Marbo216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolanda Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tayler Karp
Report | Print
Jun 13, 2024 -

Spitzer Buick GMC Parma responded

Congratulations on your new Buick assisted by Rolanda and Tayler, Marbo216! It is an honor to know our team has earned your high recommendation to others as well. It is our main goal to ensure the smoothest experience throughout your visit with us and we are so thrilled that your satisfaction was met with a 5 star rating. If you should have anything else we can assist with please do not hesitate reaching out to us, Safe travels until next time!

June 07, 2024

Everyone friendly, they kept me informed about my vehicle but the cost!!! OMG!! well everything has gone up! More

by CHEERIEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula and a new gal that was super nice!
Report | Print
Jun 11, 2024 -

Spitzer Buick GMC Parma responded

CHEERIEO, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

1
...
21
22
23
...
68