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Spitzer Buick GMC Parma
Parma, OH
679 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 679 reviews
July 30, 2024
Rolanda Ro she was awesome and I love my new car every one was great to help me one was great to help me More
by aurigemmarobyn
Verified Customer
July 30, 2024
I just want to say thank you so much for your help and my bf Roni Kocar that really helped me with my new car Rolanda RO that is really awesome she is the best bf Roni Kocar that really helped me with my new car Rolanda RO that is really awesome she is the best More
by aurigemmarobyn
July 28, 2024
The Staff was very efficient and friendly. The purchasing process moved very smoothly. Alan was very patient with us as we went well through the process. The purchasing process moved very smoothly. Alan was very patient with us as we went well through the process. More
by thebergs003
Employees Worked With
July 27, 2024
I had a tire sensor replaced for the second time this year. I was told it should be under warranty then I was told it would cost me $199. I waited 3 1/2 hours which was ridiculous since I’ve had it repla year. I was told it should be under warranty then I was told it would cost me $199. I waited 3 1/2 hours which was ridiculous since I’ve had it replaced before and had other work done it took maybe 1 1/2 hours. I was also told that the part they took off wasn’t a GMC part and I told them that you are the only ones who work on my vehicle so I don’t know where the part came from. Then when the vehicle was done I was told there is no charge. Well I won’t be bringing my vehicle back to you again. More
by OFFBACK62
Employees Worked With
July 26, 2024
The people were nice and helped me when I did not know what I was doing since it was my first time buying a car. what I was doing since it was my first time buying a car. More
by christopherkocar
July 26, 2024
Good atmosphere. Easy to work with. No one was pushy. Would definitely recommend to others! Easy to work with. No one was pushy. Would definitely recommend to others! More
by Jim Rice
July 24, 2024
Jerrod Jordan( sales manager), allowed for a seamless experience for me. Dave Heger my sales person, greeted me with enthusiasm and walked me through a few simple steps, allowing me to drive off the lot experience for me. Dave Heger my sales person, greeted me with enthusiasm and walked me through a few simple steps, allowing me to drive off the lot with no concerns . Overall wonderful and stress free car purchase experience. More
by pebbly-riff-0g
July 23, 2024
I love Axelrod. I’ve purchased several vehicles here in Parma from Squid. The service department is friendly and knowledgeable. They even gave me a loaner vehicle I’ve purchased several vehicles here in Parma from Squid. The service department is friendly and knowledgeable. They even gave me a loaner vehicle until mine was fixed. Thank you, Julie A Buckingham More
by buckinghambabies
Employees Worked With
July 23, 2024
Everything for most part was good. However, I asked about the tire pressure light and the light never went off so I do not know why the warning is still on and if tire pressure was ch However, I asked about the tire pressure light and the light never went off so I do not know why the warning is still on and if tire pressure was checked. More
by Ruthie071767
Employees Worked With
I do not know as lady is not on list
