Spitzer Buick GMC Parma

Always top notch service department really makes you feel like family Travis and Zach are great! like family Travis and Zach are great! More

Service was courteous. Oil change was done in a timely manner. When I have had my oil changed at this dealership, my vehicle was washed. I really appreciated that level of Oil change was done in a timely manner. When I have had my oil changed at this dealership, my vehicle was washed. I really appreciated that level of service. I was disappointed that my vehicle was not washed. I had a coupon, but unfortunately forgot it home. I was hoping that the young lady who had assisted me would have allowed me to use it. She could not- More

They went above and beyond to find me the vehicle that worked best for me. worked best for me. More

Would have been nice if they didn’t assign the wrong vin, then contact me a week later asking to bring the car back. Then asking me three weeks later for my ss card. Good service by ALAN but obviously unorga then contact me a week later asking to bring the car back. Then asking me three weeks later for my ss card. Good service by ALAN but obviously unorganized as xxxx. More

Job well done . Did what I wanted done. See you next time when I need service.. Did what I wanted done. See you next time when I need service.. More

They had great customer service, Kelly was awesome and so was my finance officer Thanks again GMC was my finance officer Thanks again GMC More

Dave H. went above and beyond with helping me get the 2021 Equinox Premier at a monthly payment I can manage. Al he was very patient with all my questions. went above and beyond with helping me get the 2021 Equinox Premier at a monthly payment I can manage. Al he was very patient with all my questions. Top dealership and staff!! More

I was able to have the re-call part ordered on a previous call. They called weeks later and said the part was here. Made an appointment for the installation. Arrived as scheduled and in about an hour my ca call. They called weeks later and said the part was here. Made an appointment for the installation. Arrived as scheduled and in about an hour my car was done and wash! My only complaint is with Buick. For a problem as critical as an air bag malfunction, they never made an effort to make the part available at the dealer for replacement. All they initially said was that I had a defective air bag that could malfunction and kill you! No replacement air bag was available at the time of the recall letter. There was no follow-up letter saying that the replacement air bag was now available. Poor communication! More

They were very th They were very good on what they did in changing the oil and checking other things did in changing the oil and checking other things More

Very happy they got my car in fast with no appointment. The First Gentleman I dealt with was very helpful in getting me in the system. However when dealing with dominic, was not good. My 2020 encore was The First Gentleman I dealt with was very helpful in getting me in the system. However when dealing with dominic, was not good. My 2020 encore was there just under a year ago, said was fixed. Now I brought it back with same problem. He won’t give me anymore info than “ they recalibrated things”. He gave me the same thing a year ago!!!! FIX TURBO!!!!! He’s an xxx! More