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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.5
678 Reviews
Contact Dealership

6607 Brookpark Rd

Parma, OH

44129

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Showing 678 reviews

September 20, 2024

Very friendly upon arrival and also very informative about the work planned and completed. Thank You More

by Mgilbrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
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Sep 24, 2024 -

Spitzer Buick GMC Parma responded

We appreciate your kind review! We are glad that our team took great care of you and your automotive needs. Providing top-notch service is so important to us. We hope to see you again the next time your vehicle is ready for service!

September 20, 2024

Everyone made me feel welcome and comfortable my car was completed fast and the wash was a nice bonus! Definitely recommend More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Niemesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Buchner
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Sep 24, 2024 -

Spitzer Buick GMC Parma responded

Todd, Thank you for your kind review and recommendation! We work extremely hard to ensure our guests are comfortable with their visit, and we are glad that our team provided you with quality and efficient service. We hope that you continue to choose us for all of your future automotive needs!

September 20, 2024

Kelly was a very nice and polite lady. Also, professional. Answered all my questions. The experience was great! I'm moving to Colorado and I have to find a new mechanic and I'm not looking More

by SALLY.MAE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Niemesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
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Sep 24, 2024 -

Spitzer Buick GMC Parma responded

Sally, Thank you for sharing the positive experience you had with Kelly. We are so glad that she was both kind and helpful during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels- on behalf of the entire team!

September 19, 2024

Alan Gilbert is the man! He went out of his way to find a car I wanted and get me in it. More

by keving9012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Spitzer Buick GMC Parma responded

Keving, Providing stellar service is so important to us here at Spitzer Buick GMC Parma and we are glad that Alan's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he is the man. We wish you safe travels until we meet again. Congratulations on your new vehicle- behalf of the entire team!

September 17, 2024

Very efficient. Friendly greeting, pleasant waiting area with amenities. I was asked if I wanted the additional filters needed at my car mileage, I agreed & that was More

by DONNATHEBAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Spitzer Buick GMC Parma responded

Donna, Thank you for taking the time to leave us this wonderful review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 17, 2024

When I walked through the door I felt welcome everyone was so professional and kind. The best thing is the Manager offered us some lunch. More

by dturner0116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Niemesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your kind review! We are pleased to hear that our team provided you with A+ service throughout your visit. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

September 16, 2024

I been servicing my vehicle here since I bought it they tell me everything is good and there not checking nothing I just checked it my self and had no fluids in my car like radiator and break More

by CJTHEDFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 14, 2024

Amazing customer service provided by Kelly, she was helpful and went above and beyond to assist me. More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hettinga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Spitzer Buick GMC Parma responded

Liz, Thank you for sharing your positive experience with us. We are glad that Kelly took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

September 12, 2024

Took 3 visits to fix one issue. Zzzzzzz ZZZ zz. Zz z ZZZ. ZZZ z z z zzzz. Z More

by mikin.quality
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
3.0
This rating includes all reviews, with more weight given to recent reviews.
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September 11, 2024

I've been coming to that dealership from 2013 and love it I probably wouldn't go anywhere else More

by tkozanis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your amazing review! It is an honor to have your confidence and loyalty, and we are glad that our team provided you with a 5-star experience. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

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