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Spitzer Acura - Service Center

McMurray, PA

4.8
683 Reviews

683 Reviews of Spitzer Acura - Service Center

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January 26, 2025

Great customer service, friendly customer service, fast customer service, clean waiting area, will find back More

by carlacoyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Spitzer Acura responded

Carla, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 26, 2025

Service department always get me a loaner. Very kind and always a phone call away. Layne, Albert, and Keith are super nice. I’ve been using this Dealer since 2007 and always satisfied! More

by TLe1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne, Albert, and Keith met your service expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

January 23, 2025

Jeanine and her coworkers were very polite, accommodating and knowledgeable. They made my trip to the service department a pleasant experience. More

by lucas539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine Malone
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Jan 24, 2025 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura and for your positive review! We are so glad that Jeanine took great care of you and ensured your experience with us was as pleasant as possible. it is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

January 23, 2025

Layne has been my go to person regarding any and all issues with my car. More

by Judynotaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Spitzer Acura responded

Judy, Thank you for your positive review! We are happy to hear that Layne consistently provides you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible., Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 23, 2025

Layne is a warm & courteous person. I love the environment with its cleanness & services. I appreciate your services. More

by JYCHEN1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Spitzer Acura responded

Thank you for sharing your positive experience with us! We are glad that Layne was both kind and helpful. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

January 23, 2025

I've been dealing with Layne Ciminel for 13 years - he is an asset to Spitzer. More

by GREGBURGMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Spitzer Acura responded

Greg, Thank you for your amazing review! We are honored by your continued business over the years, and we are glad that Layne consistently provides you with top-notch service. Layne is definitely an asset to our team, and he will be honored to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Jan 24, 2025 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

January 23, 2025

Professional service, polite & friendly service representatives, good communication when car was ready, overall pleased with my experience and would highly recommend Spitzer Acura to friends. More

by COLLCONLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

January 23, 2025

Layne was very thorough with my visit for service. My experience with SPITZER has been exceptional. More

by scp3pp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Griesmer—Excellent Salesman when we purchased the vehicle
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Jan 24, 2025 -

Spitzer Acura responded

Thank you for sharing your kind review! Offering thorough and efficient service is so important to us, and we are glad that Layne provided you with nothing less. We hope to see you again the next time you are in need of automotive service. Take care!

January 23, 2025

I can always count on Spitzer Acura to treat me right and take care of my car! Thank you for the wonderful service! More

by Stefaniebasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Spitzer Acura responded

Stefanie, Thank you for your wonderful review! We are delighted that our team consistently takes great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 22, 2025

Service managers are great to work with. Want to make sure you are satisfied and always follow up. More

by BP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Spitzer Acura responded

Thank you so much for your service excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

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