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Spitzer Acura - Service Center

McMurray, PA

4.8
566 Reviews

566 Reviews of Spitzer Acura - Service Center

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June 15, 2024

Layne is the best! Always very helpful and explains everything very well. Been coming for service since 2010. More

by KEVIN.DADEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Spitzer Acura responded

Kevin, it's great to hear that Layne was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

June 15, 2024

Efficient and professional. Was able to get a convenient appointment and was taken on time. More

by atcicio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

June 11, 2024

I was treated very well. The individuals were friendly and informative. Great dealership. On our third lease with the dealer. More

by GW1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Jun 11, 2024 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 09, 2024

Only took 1 hour for inspection and oil change - Layne was great to deal with More

by joeperetin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2024 -

Spitzer Acura responded

Joe, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Layne met your expectations. Thank you for choosing Spitzer Acura; we look forward to having you as a valued customer for many years!

June 08, 2024

Layne, Keith and the rest of the Spitzer service team are among the best. Very knowledgeable and a pleasure to deal with. More

by JERRY.FICHTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2024 -

Spitzer Acura responded

Jerry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 08, 2024

Was in and out under 45 minutes for inspection. Very good service. Will keep going back. More

by michaelpwinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2024 -

Spitzer Acura responded

Thanks, Michael, for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

June 08, 2024

Layne is always great to deal with and very helpful. After years with Spitzer I have always had great service! More

by BHONDRU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2024 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Layne was able to help, and we hope to see you again!

June 07, 2024

I like dealing with Layne, John and Keith. Always a great experience. Very professional and friendly More

by WILLIAMSTEVENS0
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Jun 07, 2024 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy that Layne and our team met your expectations. Thank you again for choosing Spitzer Acura; we look forward to having you as one of our valued customers for many more years!

June 07, 2024

The service was prompt. I did not have to wait very long and there were no surprises/ More

by takoss2217
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Jun 07, 2024 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 02, 2024

Best car buying experience of my life. My salesperson Lynn was patient and listened to everything I had to say and found me the perfect vehicle. More

by TJK
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Spitzer Acura responded

It's great to hear that Lynn was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

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