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Spitzer Acura - Service Center
McMurray, PA
683 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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683 Reviews of Spitzer Acura - Service Center
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March 25, 2023
Great service! Car runs and drives 100% better. John always handles our service needs and exceeds all expectations. Car runs and drives 100% better. John always handles our service needs and exceeds all expectations. More
by DAVID F.
Verified Customer
March 20, 2023
I would have given five stars however the rear window of our RDX shattered for no reason and we were told it was not covered under warranty. Ultimately the shattering of the window is a result of a defect our RDX shattered for no reason and we were told it was not covered under warranty. Ultimately the shattering of the window is a result of a defect in the rear window and Acura covered the repair. We spent a few hours with our insurance agent regarding submitting a claim, which we didn't have to, but it would have been nice to know that wasn't necessary when we originally dropped the car off. More
by HGOLLOS
Employees Worked With
July 14, 2021
This is my first time at Spitzer, scheduled service for an oil change, and got the necessary recommendations from the service advisor. A full synthetic oil change price is approx. the same and hence no fla an oil change, and got the necessary recommendations from the service advisor. A full synthetic oil change price is approx. the same and hence no flags over there. Free car wash after the oil change is a bonus. I will revisit and get my belts replaced and will know how good the service is. More
by Dam
Employees Worked With
John Layman
February 03, 2021
We had our vehicle serviced there and it was a great experience. Everyone was very friendly and professional. I was really surprised when I received a follow up the next day from a very nice lady named experience. Everyone was very friendly and professional. I was really surprised when I received a follow up the next day from a very nice lady named Sydney. She wanted to make sure we were satisfied with the service we received. She was very friendly and professional. That was a nice touch to the experience. More
by Lee622
Employees Worked With
Sydney
February 03, 2021
I had my car serviced at Spitzer and everyone was very kind. I payed for my service with Sydney at the office and received a follow up call from her the next day that was very pleasant. I’m definitely goi kind. I payed for my service with Sydney at the office and received a follow up call from her the next day that was very pleasant. I’m definitely going to be coming back. More
by Kayla L
Employees Worked With
Sydney, John Layman
January 30, 2021
I dropped my car off the night before, Utilizing the key drop off box. The excellent response from Keith Knowlson update by phone advising me what service my car required. I give Keith Knowlson in Service drop off box. The excellent response from Keith Knowlson update by phone advising me what service my car required. I give Keith Knowlson in Service and the Spitzer organization a 5 star rating!! More
by Cappy4372
Employees Worked With
Other Employees :
Neil Campbell, Michael Petro, Dennis Baker, Brant Charles, Mike Tipton
January 29, 2021
Service was really great at Spitzer Acura and everyone there has great customer service skills. I came in after service hours to pick up my vehicle and Sydney in the office was very helpful and kind. there has great customer service skills. I came in after service hours to pick up my vehicle and Sydney in the office was very helpful and kind. More
by JenM
Employees Worked With
Sydney Frankert
January 29, 2021
Dropped my car off for service which was fast and excellent! Phil is very helpful and knowledgeable. Would highly recommend going there and definitely will be back! excellent! Phil is very helpful and knowledgeable. Would highly recommend going there and definitely will be back! More
by karliedowner
Employees Worked With
Phillip Hustava
January 26, 2021
Brought my 2012 TL in to have the battery/charging system checked. Was getting a message to turn off all electrical devices because the battery charge was low. Had the system checked and the battery failed o checked. Was getting a message to turn off all electrical devices because the battery charge was low. Had the system checked and the battery failed on the GR-8 test. John Layman suggested that the battery be replaced and I should check the warranty on the NAPA battery that was installed a little over 2 years ago. John was very thorough on explaining all the tests that were performed and was not pushy at all to sell me a new battery at this time. More
by ejjr
Employees Worked With
John Layman
January 26, 2021
Great, quick service! Very friendly staff. Have never had any issues with Spitzer & a long time customer. Recommend using them for all your Acura needs. had any issues with Spitzer & a long time customer. Recommend using them for all your Acura needs. More
by Hoopdog
Employees Worked With
