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Spitzer Acura - Service Center
McMurray, PA
583 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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583 Reviews of Spitzer Acura - Service Center
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June 14, 2017
Professional and Honest I have had serval dealing with this dealershipl . Carrie has the most attentive and professional knowledgeable way to help you accomplish your go I have had serval dealing with this dealershipl . Carrie has the most attentive and professional knowledgeable way to help you accomplish your goal . What a Gem!!! Such clear honesty and assistant in communication. Thank you . Thank you. God Bless More
by Thankful
Employees Worked With
Carrie L. Kniowdki
April 24, 2017
Excellent customer service by service personnel I had to visit the dealership last week and get an oil change and tire rotation and a warranty service issue taken care of. I had the pleasure of dea I had to visit the dealership last week and get an oil change and tire rotation and a warranty service issue taken care of. I had the pleasure of dealing with service representative Tonya Barta. I wanted to commend her on her excellent response taking car of the service and loaner car that day. I have dealt with a lot of dealerships over the years and she represents the best in customer service............... More
by Johnny S
Employees Worked With
Tonya Barta
December 18, 2016
Disappointed Customer Service I was very disappointed with the service I received last week. I had an appointment for Thursday at 7:30 for 2 recalls. Since I was dropping the car I was very disappointed with the service I received last week. I had an appointment for Thursday at 7:30 for 2 recalls. Since I was dropping the car off, I took it in on Wednesday and left it. Wednesday afternoon I received a call stating that they got my car in and my recalls were complete. The 12 points inspections indicated I needed brake pads. At first I did say not to do the brake pads., however, Thursday morning (remember I had an appointment) I called and said go ahead and do the brakes. On Friday afternoon at 3:30 pm I arrived to pick up my car and was I was told the brakes were not done. No apologizes, no explanation. I was advised that I wait in the waiting room while the papers were prepared. I was not impressed at all on how this was handled and the customer service I received. More
by Dj220
Employees Worked With
I was never given a name.
