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Spitzer Acura - Service Center

McMurray, PA

4.8
684 Reviews

684 Reviews of Spitzer Acura - Service Center

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July 20, 2023

5 stars for Spitzer’s service Department. Albert and Layne and the rest of the crew have been awesome! 0 Stars for Acura for failing to stand behind a faulty product of their own creation a More

by CHIP5840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 5 stars for Albert Malone, John Layman
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Jul 20, 2023 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Albert and Layne met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

July 14, 2023

The coordination of a service date with loaner vehicle was an easy process. Everything was serviced as discussed.. The number of phone calls and emails to review. My service was a bit ridiculous though. More

by buy1moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
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Jul 15, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. We truly appreciate your business. Your feedback and rating mean a lot to us. We'll be sure to share your feedback with our crew.

July 14, 2023

Excellent honest service. On time as promised. Layne needs a raise he is very good at his craft. More

by Pross02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne and our team, and we look forward to working with you again.

July 14, 2023

He was so helpful and kind. He listened and get all works done. Thanks to him. More

by CELALILHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2023 -

Spitzer Acura responded

Thank you for your review. We look forward to serving you for years to come here at Spitzer Acura.

July 13, 2023

A very good automobile dealership located for easy availability. Excellent Service Center and Sales Department that keeps me being a customer for 14 years. More

by TLSMITH22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2023 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

July 12, 2023

John is always a pleasure to deal with. He tries to accommodate your schedule and is each to communicate with. More

by egeorge1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Jul 13, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John always meets your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

July 12, 2023

Always excellent service. Timely, polite and efficient. Layne is always friendly, knowledgeable and very courteous. More

by BKSAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. Layne and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 30, 2023

Layne was very good to work with and professional. We were very happy with the service. Thanks More

by timodonoghue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Spitzer Acura responded

Thank you, Tim, for your business and this review. We're happy to hear that Layne and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 29, 2023

Very fast service. In and out in under 90 minutes. I appreciate the quick service More

by richf1125
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Jun 30, 2023 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

June 29, 2023

It took a few weeks to get an appointment for an inspection but the service was courteous and very good. More

by SAXA3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

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