Spitzer Acura - Service Center

So worth it! The dealership was quite accommodating with after work hour availability. Layne Ciminel was more than happy to help in any way. The courteous emails f The dealership was quite accommodating with after work hour availability. Layne Ciminel was more than happy to help in any way. The courteous emails for appointment reminders and receipt emailed afterwards was convenient as well. Having the car washed when returned is the Best! Also, the oil change prices I feel are quite comparable in our region. The loaner vehicle is what sold me, talk about Convenient. Definitely worth your business More

Service rating I took my car in for the periodic maintenance and had the oil changed. Layne Ciminel is always very accommodating and nice to deal with. As long as my I took my car in for the periodic maintenance and had the oil changed. Layne Ciminel is always very accommodating and nice to deal with. As long as my car is taken care of, I will continue to have it serviced at Acura. Thank you, Kelly More

Routine Service APpointment Layne Ciminel was once again excellent to work with. He took the time to discuss my car issues, saved me over $100 in an unnecessary service, and the Layne Ciminel was once again excellent to work with. He took the time to discuss my car issues, saved me over $100 in an unnecessary service, and the process was prompt and efficient. Layne is the best! More

Spitzer Acura is the best. Very prompt response for scheduling. Keith Knowlson is very nice to me. He treats me respectfully and never seems to be condescending to me as a woman. I feel that I can alwa scheduling. Keith Knowlson is very nice to me. He treats me respectfully and never seems to be condescending to me as a woman. I feel that I can always trust him to know what needs to be done. I am a recent widow and having to manage many things that my husband always did. That’s why knowing that I can trust Keith means so much. I keep returning tobSpitzer because of him. You have a very valuable employee More

Excellent service Great service and customer treatment. Layne does a great job and always goes the extra mile to get things done right. He always answers my service que Great service and customer treatment. Layne does a great job and always goes the extra mile to get things done right. He always answers my service questions truthfully. More

B service needed Layne Criminel met in the service bay got the paper work out of the way lent we loaner car and on my way in a few minutes. service completed along wit Layne Criminel met in the service bay got the paper work out of the way lent we loaner car and on my way in a few minutes. service completed along with a clean car More

Annual inspection and recall of headlight for 2015 MDX Love the attention of the service department at Spitzer Acura in McMurray, PA. For that reason, we have purchased 6 Acuras. Kayne Ciminel is our fav, Love the attention of the service department at Spitzer Acura in McMurray, PA. For that reason, we have purchased 6 Acuras. Kayne Ciminel is our fav, attentive to any issues and prompt in implementing their resolution! More

Great service I had an issue with my car that affected getting the car inspected. I waited until after the inspection was due to get the car in to Spitzer. Layne I had an issue with my car that affected getting the car inspected. I waited until after the inspection was due to get the car in to Spitzer. Layne Ciminel was very helpful. He got the car in the next day and it was ready by11 am. I highly recommend spitzer for service More

engine problems handled excellantly could not have my car problem handles any better than it was in the service department explained, handled ,and finished with a smile took care of could not have my car problem handles any better than it was in the service department explained, handled ,and finished with a smile took care of all our needs THANK'S More

Great, great client service from Keith Knowlson I have a Honda Pilot that needed service for the first time. I took it to a nearby Honda dealership and it left with more noises than when I took it I have a Honda Pilot that needed service for the first time. I took it to a nearby Honda dealership and it left with more noises than when I took it in. I called Spitzer Acura Friday evening when they were closed. Keith called me back early Saturday morning. He first explained they were a week out for appointments. After I walked him through the noise and the situation with the other dealer he said, "This doesn't sound safe; you gotta bring this in on Monday and we'll figure something out." I went in Monday morning and he was fully prepared and greeted me by name. He arranged a new loaner vehicle for me. The service I needed was covered under warranty but the warranty required I take it back to the dealer from which I bought it. Keith patiently worked through the "release" of that clause and had everything done when he promised. In one of our conversations, he asked where I typically service my vehicles. I explained that for the convenience, I used to take them to the Sears garage by the South Hills Village Mall but they just closed. He then asked about my intentions of selling or keeping the car, my driving habits, work I had done, etc., etc. Like a friendly neighbor, he made service suggestions that he'd have done if it were his vehicle and why he'd do them. I went with every suggestion Keith made. I came to pick my car up to find that he had applied a courtesy discount. The whole client experience Keith provided couldn't have been any better. To top this off, this morning Jodi called me from the dealership to be sure I was happy with my experience. More