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Spitzer Acura - Service Center

McMurray, PA

4.8
616 Reviews

616 Reviews of Spitzer Acura - Service Center

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December 06, 2024

Very good service. It was quick and they did a good job. It was a good experience. More

by ciberal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2024 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 06, 2024

Great service and great vehicles. Everyone is very friendly and helpful and they do a thorough job. More

by VSTRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2024 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 03, 2024

Layne was wonderful to work with! Very professional and Spitzer continues to impress with their customer service. I would highly recommend anyone looking for a new or used automobile More

by Bob Beeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Spitzer Acura responded

Thank you, Bob, for taking the time to share your thoughts on working with Layne and our team. We're glad to hear they delivered such a great experience!

December 03, 2024

Layne is efficient. He is upfront with the cost of the repairs and gets you out as quickly as possible. More

by DANIEL.KING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Spitzer Acura responded

Daniel, Thank you so much for your excellent review! We are so glad that Layne had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

November 30, 2024

I had a very comfortable wait. Refreshments were good. It was a nice day in which to have my car serviced More

by MLPGRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanine Malone
Report | Print
Dec 01, 2024 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura!

November 30, 2024

I wanted to just say how amazing the service staff has been at Spitzer Acura in McMurray PA. It's difficult to trust sometimes, but I always have COMPLETE faith in the service department there. They alway More

by Shelley Duffy Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Malone
Report | Print
Dec 01, 2024 -

Spitzer Acura responded

Thank you, Shelley, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne and our team, and we look forward to working with you again.

Dec 02, 2024 -

Spitzer Acura responded

Thank you Shelley for having faith in our service department, it is our pleasure to assist with any needs that you may have. I'm sure that Layne, Keith and Albert will absolutely cherish your kindly words and it is a honor to be able to help you with anything possible. Until now, see you later and safe travels!

November 28, 2024

Lane is the best! Truly the best service experience I’ve ever had is with Lane at Spitzer, and I have lived in 3 states since having this car. More

by ERENA.LANZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Spitzer Acura responded

Erena, It's great to hear that Layne was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

November 27, 2024

Professional and honest. Associate, Lane was courtesy and no-nonsense. My call did not require service and he was honest to let me know what was going on with my vehicle. More

by daveguio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Spitzer Acura responded

Dave, We are very happy to hear that Layne provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 26, 2024

Layne is always professional responsive knowledge and pleasant. He is helpful to all of my needs for my cars. More

by STHOMPSON22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

November 25, 2024

Thank you. They do a thorough job and nice facility for waiting. Service notified me of time it would take ahead of time. More

by dixie1096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Spitzer Acura responded

We appreciate your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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