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Spitzer Acura - Service Center

McMurray, PA

4.8
684 Reviews

684 Reviews of Spitzer Acura - Service Center

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September 11, 2023

Great experience! The service department was very helpful and explained everything. I highly recommend them. More

by hbeatty1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 10, 2023

Albert, Service Department Manager worked with me after my insurance claim was denied after an accident. Thanks Albert for your time and great customer service. More

by STUSKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Spitzer Acura responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

September 10, 2023

Got me in last minute for an oil change and were courteous and were efficient More

by mark376
Recommend Dealer
Yes
Employees Worked With
I don’t know who it was
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Sep 11, 2023 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

September 09, 2023

Everyone was very friendly. They got to my car quickly when I did not have a reservation. More

by christa.palamara
Recommend Dealer
Yes
Employees Worked With
Luke
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Sep 11, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 07, 2023

Courteous, helpful service as always! Layne does a great job in accommodating my schedule as well as in explaining service options. More

by DARLA.MCCORMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Spitzer Acura responded

Thank you, Darla, for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

September 04, 2023

The dealership was not bad for the oil change and tire rotation. They ended up washing my car and making a clean car dity. More

by bradenboni12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic, John Layman, Nicolas Desarno, Andrew Spitzer
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Sep 05, 2023 -

Spitzer Acura responded

Braden, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 03, 2023

Great service . My appointment was on time and John was very professional and explained the service to me wants was going to be done More

by JBR110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic, John Layman, Andrew Spitzer
Report | Print
Sep 05, 2023 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

September 03, 2023

Spitzer Acura was professional, timely, And courteous. How much can can I say about the dealership. More

by bard4k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Sep 06, 2023 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

September 02, 2023

My first experience with Spitzer Acura service was excellent! I was kept up to date on my service, and I am very pleased with the outcome. More

by alyson.lesutis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Sep 05, 2023 -

Spitzer Acura responded

Alison, Thanks for sharing about your service experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

September 01, 2023

Any request was responded to promptly and clearly. Their was some problem with connecting on the cars return from service and it was dealt with cleverly!! More

by ROYCEH0
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Sep 04, 2023 -

Spitzer Acura responded

Thank you! John and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

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