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Spitzer Acura - Service Center

McMurray, PA

4.8
684 Reviews

684 Reviews of Spitzer Acura - Service Center

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October 28, 2023

Lane is a treasure! Give him a raise....always makes me feel welcome An excellent and efficient represenative of your company! More

by HORTONJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Oct 29, 2023 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

October 25, 2023

Always have the best experience. They treat you right! Friendly knowledgeable staff. I would highly recommend them More

by RDTHOMAS32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

October 25, 2023

The service at Spitzer is always great! It’s easy to make an appointment and everyone is very helpful. More

by MeganY2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Oct 25, 2023 -

Spitzer Acura responded

Megan, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

October 24, 2023

The service was perfect. My vehicle had issues that needed addressed and they made the experience very comfortable. More

by Renawnharris514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Oct 24, 2023 -

Spitzer Acura responded

Thank you! Layne, John, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

October 21, 2023

Easy service appointment and was treated like a valued customer. Happy to come here for service. More

by shofast1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 20, 2023

I've dealt with Layne many times over the last several years that I have owned my car. He is always courteous and professional. He makes sure I understand the work that will be done on my car and the co More

by CBAROWICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experiences with Layne here at Spitzer Acura.

October 19, 2023

Layne was very professional, thorough and personable. Loved my "uneventful" experience. Services were a bit over priced. More

by Kcoppola62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Spitzer Acura responded

It's great to hear that Layne was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

October 18, 2023

Outstanding experience. Quick. Courteous. Efficient. Professional. Would highly recommend. Only issue is that Layne would not convert to a Buckeye fan! Guess that’s what I g More

by ebox4brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne and our team, and we look forward to working with you again.

October 18, 2023

John was a professional and provided excellent service. My wife and I had a funeral to attend and John was understanding. He texted when service was completed but didn’t go overboard with notifications. Wo More

by JACOB.LYONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Oct 19, 2023 -

Spitzer Acura responded

Thank you, Jacob! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

October 16, 2023

I always receive great service. Layne is always very professional and courteous. I trust his judgement and I feel he looks out for me. I could not be happier with the service I r More

by Nancyely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Spitzer Acura responded

Nancy, Thank you so much for your kind words for Layne, and for taking the time to leave us this wonderful feedback!

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