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Spitzer Acura - Service Center

McMurray, PA

4.8
569 Reviews

569 Reviews of Spitzer Acura - Service Center

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October 04, 2023

Very happy with the service on my TLX. I appreciated the communication from Layne with regard to necessary versus discretionary repairs. More

by JOHNWBRUNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Spitzer Acura responded

Thank you, John, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Layne here at Spitzer Acura.

October 04, 2023

It was easy to schedule an appointment when I needed it. The service was performed in a timely manner. Lane communicated with me regarding the work being done. More

by mf012275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

October 04, 2023

My battery died and it was put in a year ago. they replaced it fast. More

by LAURALEEFISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Spitzer Acura responded

Thanks, Lauralee, for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

October 03, 2023

I like the dealership overall. Good sales and service relationships. The location is accessible and convenient. More

by williamcaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Oct 04, 2023 -

Spitzer Acura responded

Thank you, William, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 03, 2023

Very happy with my service as it was efficient, friendly, informative, and non-pressuring to add additional services. I received a written quote for additional services that provided me with a sense of prof More

by benedictdp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Oct 04, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

October 03, 2023

unfortunately did not have anyone to pick me up at home to get car. Car will have to sit at dealership until I arrange a ride. More

by imddry1153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Spitzer Acura responded

Thank you for your business and this review. If there is anything we can assist you with in the future, please let us know.

October 01, 2023

John was very informative and was able to answer all my questions. I enjoyed talking to him. More

by jbaumgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Oct 01, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again!

September 30, 2023

They were friendly, informative, and efficient. I am pleased with the work that was done. Waiting area also very nice. More

by SDEFRANC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 30, 2023

Great service and great price cant be beat with Keith and John! I always go to spitzer for sales and service! More

by MARKYOUNG8313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Oct 01, 2023 -

Spitzer Acura responded

Mark, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

September 29, 2023

I am always impressed by John’s and the entire Spitzer staff’s friendly professionalism. More

by robert.nardiello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Oct 01, 2023 -

Spitzer Acura responded

Thank you, Robert, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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