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Spitzer Acura - Service Center

McMurray, PA

4.8
619 Reviews

619 Reviews of Spitzer Acura - Service Center

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December 19, 2023

Really great customer service. Wonderful staff and the fact that loaner cars are readily available is very convenient. More

by DINAHARTLEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Dec 19, 2023 -

Spitzer Acura responded

Thank you so much, Dina, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

December 19, 2023

I have never had a problem with Spitzer. .this is the third MDX we have purchased from them….but a difficult to diagnose problem has resulted in a few visits with the latest car. John is al More

by MASTA41
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
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Dec 20, 2023 -

Spitzer Acura responded

Thank you so much for your kind words for John and Layne and for taking the time to leave us this wonderful feedback! We look forward to working with you again!

December 17, 2023

They are very informative about explaining details about my RDX and have answers to my questions More

by mnuss68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Benson
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Dec 18, 2023 -

Spitzer Acura responded

Thank you so much for your kind words for Layne and Jeremy, and for taking the time to leave us this wonderful feedback!

December 16, 2023

Albert & all service staff were very helpful & professional. I left very pleased with everything thank you More

by ZACK.PETRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert & woman whose office is next to vending machines
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Dec 17, 2023 -

Spitzer Acura responded

Thank you, Zack, for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

December 16, 2023

Very professional and friendly. He explained what was going to be done and what the prices were for each one More

by TSUMMARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2023 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

December 15, 2023

Layne was great. He made the whole experience professional, efficient and effective. I will definitely use him again. More

by mjlund33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Layne was able to help, and we hope to see you again!

December 15, 2023

The new mirror was what I needed, just hated that it took 3 months to get it it. But they got it installed quickly. More

by JANGARDEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2023 -

Spitzer Acura responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

December 14, 2023

Friendly staff. Decent waiting area. Layne takes good care of me and understands my needs as a senior driver. Works is always completed as outlined upon arrival. More

by MRBEDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

December 13, 2023

John was great, explained everything well. Didn't find noise. Quick service. Price seemed reasonable. More

by chuckbemm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Dec 13, 2023 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business, Chuck, and hope to see you again soon!

December 13, 2023

Always have a good experience at Spitzer. Very honest and professional. They do a nice job. More

by JULIEGIAMPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Dec 13, 2023 -

Spitzer Acura responded

We are very happy to have provided you with such a positive experience, Julie! We sincerely value your business and look forward to your next visit.

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