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Spitzer Acura - Service Center

McMurray, PA

4.8
567 Reviews

567 Reviews of Spitzer Acura - Service Center

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January 06, 2024

Quick and easy process to get the annual inspection for my Integra, would highly recommend More

by 08.rival-logic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2024 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 05, 2024

As always service was completed efficiently and painlessly. John and Acura I would highly recommend, thanks a lot !! More

by DRASTOKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Jan 06, 2024 -

Spitzer Acura responded

Thank you so much for your kind words for John, and for taking the time to leave us this wonderful feedback!

January 05, 2024

This is our second car purchase from Spitzer. It really is excellent in all ways! More

by hkrizner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic, John Layman, c occhipinti, Andrew Spitzer
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Jan 06, 2024 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

January 04, 2024

Everything was handled very efficiently and wait time turned out to be as explained when checking in. More

by carolh1541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2024 -

Spitzer Acura responded

Carol, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 04, 2024

Layne was especially courteous and professional. The work was completed in a thorough and timely manner More

by DEBRALLEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2024 -

Spitzer Acura responded

Debra, Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Layne was able to help, and we hope to see you again!

December 29, 2023

The dealership was easy to schedule service with and got my vehicle back to me in a timely manner. Friendly customer service. More

by TCHRLEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 29, 2023

I came in previously and they found I had no oil. This was way before it was suppose to be changed. The technician puts some oil in until I could get it. John is always very helpful. I also li More

by MBLEIWEIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Dec 31, 2023 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

December 27, 2023

very professional. he did explain what is going on with my car. Also told me about an update needed. More

by ehannaoui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Dec 28, 2023 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 27, 2023

John Layman is very professional person. Service is wondaful and helpful. I will do it again next time. thanks More

by XFSHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Dec 28, 2023 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

December 22, 2023

So pleased from sales to service so far everyone and everything exceptional! And have loved driving the vehicle! More

by pebbles33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Dec 27, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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