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Spitzer Acura - Service Center

McMurray, PA

4.8
684 Reviews

684 Reviews of Spitzer Acura - Service Center

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August 19, 2024

Wait time for repair was longer than expected. I had to push the gal in the service dept. to stay in touch with the technician to provide me updates, because I had other appointments planned in t More

by doddsx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janene
Aug 19, 2024 -

Spitzer Acura responded

doddsx4, thank you for your feedback on your recent visit to service at Spitzer Acura and your recommendation! Your experience is very important to us and we would like to offer for you to speak directly with our Service Manager Albert Malone at 724.941.9800 to allow him to improve on it for you. In the meantime, please enjoy your travels with safety in your Acura!

August 17, 2024

Layne is a terrific person. He is extremely helpful and very kind. Always pleasant and professional. Awesome human being More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Spitzer Acura responded

Thanks for sharing about your experience with Layne here at Spitzer Acura. We appreciate your business and hope to see you again soon!

August 17, 2024

brand new windshield leaks and the brakes are now messed up... something rubs on the brakes when I brake More

by tmcmanamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Layne Ciminel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Spitzer Acura responded

tmcmanamon, thanks for bringing it to our attention. We are looking into it and will be in touch. - Spitzer Acura.

August 15, 2024

Layne is great. He is personable, courteous and thorough when informing me about my vehicle. he makes the process easy and stress free. More

by kenran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Layne and our team and don't hesitate to let us know if we can further assist.

August 14, 2024

Will recommend to anyone looking to buy a new or used car. Definitely willing to stand behind their products and words. More

by deutschdevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Spitzer Acura responded

Devin, Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again!

August 07, 2024

Service team provided timely communication and completed work quickly and shared any concerns. team did a great job More

by Karena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Spitzer Acura responded

Thank you so much, Karena, for your kind words for our service team and for taking the time to leave us this wonderful feedback!

August 05, 2024

Polite, helpful. Able to easily schedule weekend appointment for inspection. Done in less than an hour More

by vargo18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

July 31, 2024

Thank you Layne Ciminel for always providing me with outstanding service for my MDX. I only use this dealership for all the maintenance on my vehicle because of the care I receive each and every time m More

by spointek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Spitzer Acura responded

It's great to hear that Layne and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

July 30, 2024

My car has 160,000 miles and has always been serviced by this dealer . It has required minimal repairs over its eight years and I is due to the excellent service and care More

by DGITZEN775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Spitzer Acura responded

Thank you for your review about your consistent excellent experience with us at Spitzer Acura! Your trust in us for your safety and comfort on the road means a great deal and we wish you enjoyment in your travels with your Acura until next!

July 21, 2024

Great service. Good people. Always take care of my vehicle. I trust Spitzer for all my Acura service. More

by JTONARELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

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