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Spitzer Acura - Service Center

McMurray, PA

4.8
618 Reviews

618 Reviews of Spitzer Acura - Service Center

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May 21, 2024

I very much appreciate this dealership. All their service personnel are friendly, straightforward, and are overall great to work with. More

by KYLEKTMCGEE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
May 29, 2024 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

May 18, 2024

It was easy to make the appointment. John is always very personable & knowledgeable. Really helps to make getting your car serviced a good experience. More

by DANRESOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
May 20, 2024 -

Spitzer Acura responded

It's great to hear that John was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

May 18, 2024

Service appointment on time, service went much quicker than I expected. Everyone was very courteous, and even helped with the coffee machine More

by BERNSELK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
May 20, 2024 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

May 13, 2024

Everything was awesome. John had asked if I had questions on the service about to be performed before any work was to start. I was in for normal maintenance and needed to ge More

by BRIANLECKENBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
May 13, 2024 -

Spitzer Acura responded

Brian, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that John met your expectations. Thank you for choosing Spitzer Acura; we look forward to having you as a valued customer for many years to come!

May 11, 2024

I think they do a very great job at what they do. They’re very efficient they’re very accommodating. More

by JANICERHAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanine Malone
May 11, 2024 -

Spitzer Acura responded

Janice, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

May 11, 2024

Spritzer has great team members. I trust them and I’m always happy with the work they perform on my car in the service department. I also, like the service reminder emails that let m More

by jatkins966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
May 11, 2024 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 11, 2024

My car was serviced and completed when I requested. John was friendly and knowledgeable about the service. More

by mf012275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
May 11, 2024 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

May 10, 2024

Layne Ciminel provides exceptional service. I feel safe and secure knowing my Acura is well cared for. More

by IRENEW7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Spitzer Acura responded

Irene, We are very happy to hear Layne provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 10, 2024

My Tech, John is an outstanding service person. I can call him anytime there is an issue and he gets on it right away.I love the service and the professionalism John portraits. Keep up the fantasti More

by EricGill609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
May 10, 2024 -

Spitzer Acura responded

Thanks, Eric, for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

May 08, 2024

When booking online for service you need to have the option to wait for the vehicle, that was not listed. More

by mccormack70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the woman’s name in the service dept.
May 08, 2024 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

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