Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Spitzer Acura - Service Center

McMurray, PA

4.8
684 Reviews

684 Reviews of Spitzer Acura - Service Center

Sort by
October 21, 2024

Spitzer Acura has always been top-notch on their service. They have a very accommodating staff and facility. More

by TALERICO61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 19, 2024

Excellent service even though my car is a long way from the dealership. They picked up and delivered the car promptly More

by rossbettsmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janine
Report | Print
Oct 20, 2024 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

October 19, 2024

Always friendly, proactive, and quality work, with concise explanations of all that is to be done. More

by DEBRASDESIGNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2024 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 19, 2024

Great service and really friendly people. I feel welcome every time I go there. Best dealership in the area. More

by Crawly1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2024 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

October 15, 2024

Appeared unorganized, printers were not working and did not address everything in my work order. People were very friendly. More

by bja2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Report | Print
Oct 16, 2024 -

Spitzer Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 11, 2024

Albert and his team are really interested in delivering the service that the consumer needs. I had a situation that left me wondering if I’d return to the dealership to rectify my issue with my MDX, and th More

by cacord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Report | Print
Oct 11, 2024 -

Spitzer Acura responded

Cacord, Thank you for leaving Albert this amazing review! We are glad to hear that Albert took exceptional care of you and your Acura MDX needs. We are happy to know that they were really interested in delivering the service that you need. Please do not hesitate to let us know how we may be of further service to you.

October 10, 2024

This dealership was very accommodating & professional. Definitely the best experience I’ve had at any dealership so far. Would highly recommend! More

by joe.macon117
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Spitzer Acura responded

Joe, We greatly appreciate you for leaving us this remarkable review and recommendation! We are delighted to know that our team was very accommodating and professional. If there is ever anything more that we may help you with please do not hesitate to let us know.

October 06, 2024

I really appreciate getting the same service advisor each time I use the service department. Layne is great! Efficient, friendly, knowledgeable - can't beat that! More

by WLUCAS33911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2024 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that Layne had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

October 04, 2024

Work was done in a timely manner. I was able to get a loaner and Layne was very professional and organized. I recommend Spitzer Acura. More

by JILLBRODBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2024 -

Spitzer Acura responded

It's great to hear that Layne were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

October 02, 2024

Excellent customer engagement from Janine and timely, professional service from the staff. I waited on site - 2 hours for yearly inspection and emissions testing. More

by joycewinkler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malone, Janine
Report | Print
Oct 02, 2024 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Joyce, and we look forward to working with you again.

1
...
14
15
16
...
69