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Spitzer Acura - Service Center

McMurray, PA

4.8
664 Reviews

664 Reviews of Spitzer Acura - Service Center

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March 31, 2025

I always have a good experience with the service team, everyone is always very helpful & friendly. I was having an issue with my car & they got me in the same day to look at it. More

by TANYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 31, 2025

Easy to work with, excellent service, prompt service, have alwasy had good experience at Spitzer Acura. More

by PECORAMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

March 31, 2025

Layne Ciminel is great to work with. Personable and friendly on each and every visit to the service department. He makes me feel welcomed every time. More

by DDSMSNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

March 29, 2025

Initially denied that I even had an appointment but took care of my car and even washed it. More

by OHHOOH.CAROLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine
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Mar 29, 2025 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 25, 2025

Layne Ciminel is great to work with. Makes servicing our Acuras, both new and old, very easy. More

by robhanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Spitzer Acura responded

We appreciate your positive review, Layne! We are happy to hear that Layne provided you with a smooth and efficient service experience. Your safety and satisfaction are our utmost priorities and we hope that you continue to choose us for all of your future Acura needs!

March 24, 2025

Very friendly and accommodating staff in sales and service. I’ve purchased 3 vehicles from this dealership and highly recommend! More

by Meghanmdean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Osborne
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Mar 25, 2025 -

Spitzer Acura responded

Thank you for your wonderful review and recommendation! We are honored by your continued business, and we are glad that our team provided you with 5-star service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 24, 2025

Love the dealership. Close to home and everyone there is very friendly and accommodating as well as professional and knowledgeable.I will continue with their service. More

by debikalogeras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura and for your kind review! We are pleased to hear that our team provided you with top-notch service and we look forward to continue providing you with nothing less in your visits to come. Safe travels!

March 24, 2025

Our experience at Sprizter Acura has been very positive from the moment we bought our vehicle. The service department is courteous, timely, helpful and thorough. Thank you, Spritzer! More

by acuraowner1
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Guillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Spitzer Acura responded

Thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 23, 2025

Dropped my car for a wheel alignment Communication was great! Service was timely. Car drives much better. Highly recommend Spitzer Acura. More

by ashwinglen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Spitzer Acura responded

Thank you for taking the time to leave us this positive review and recommendation! Your safety and satisfaction are our utmost priorities, and we are glad that our team took great care of you and kept you well informed throughout your service. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 21, 2025

Samantha Baker was very professional and helpful. will not be my last time doing business with Spitzer Acura. More

by Tim meeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Baker
Report | Print
Mar 21, 2025 -

Spitzer Acura responded

Thank you for your positive review, Tim! We are so glad that Samantha provided you with top-notch service and we look forward to continue providing you with our best care in your visits to come. Safe travels!

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