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Spitzer Acura - Service Center

McMurray, PA

4.8
583 Reviews

583 Reviews of Spitzer Acura - Service Center

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December 19, 2024

I had not been to Spitzer in 2yrs. But, Layne Ciminel recognized & remembered me. Layne is efficient, knowledgeable and very customer focused. I thought he might be working in your sa More

by RCAR616071
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Spitzer Acura responded

We would like to thank you for letting us know how we are doing. Here at- Spitzer Acura , we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Layne was able to assist you in finding a vehicle that was right for you. Safe travels and Happy holiday's!

December 18, 2024

Everyone I dealt with at Spitzer was very courteous and professional. We were totally satisfied. More

by jaymar51059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Spitzer Acura responded

Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Safe travels and the entire team here at- Spitzer Acura wishes you a Happy holiday's!

December 13, 2024

Lane is always my go to guy. He sets expectations well in terms of turnaround time and costs. I appreciate him. More

by CAREN.TOBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Spitzer Acura responded

Thank you for your kind review! Providing 5-star service is so important to us, and we are glad that Layne's efforts consistently meet your satisfaction. He will be delighted to hear of your kind words. Wishing you the safest of travels until we meet again!

December 11, 2024

Layne is always great to work with. He is on top of everything with my MDX & takes excellent care of me and my car. He really is the best! More

by DARCY BOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Spitzer Acura responded

It's great to hear that Layne and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

December 10, 2024

Spitzer Acura is a excellent dealership. The service manager, Albert Malone, does an outstanding job. He listens very well and answers any questions that I may have. He is patient, kind, h More

by GARISH113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

December 07, 2024

It was wonderful to work with Jeanine Malone to get the service completed in a timely manner. She was very helpful and made sure the service provided was to my satisfaction. More

by c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine Malone
Dec 08, 2024 -

Spitzer Acura responded

It's great to hear that Jeanine was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

December 06, 2024

Excellent customer service as usual. Vehicle was done quickly and nicely cleaned. Layne was great to with and got me in and out efficiently . Thank you! More

by CAPEZZUTO311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 06, 2024

Very good service. It was quick and they did a good job. It was a good experience. More

by ciberal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 06, 2024

Great service and great vehicles. Everyone is very friendly and helpful and they do a thorough job. More

by VSTRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 03, 2024

Layne was wonderful to work with! Very professional and Spitzer continues to impress with their customer service. I would highly recommend anyone looking for a new or used automobile More

by Bob Beeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Spitzer Acura responded

Thank you, Bob, for taking the time to share your thoughts on working with Layne and our team. We're glad to hear they delivered such a great experience!

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