Spitzer Acura - Service Center

The over all experience was very good, and Layne Ciminel treated me well from start to finish. I didn't care for the TV loop that was playing but the bowl of treats and bottled water made up for the lack o treated me well from start to finish. I didn't care for the TV loop that was playing but the bowl of treats and bottled water made up for the lack of real TV while I waited More

The entire experience was good with the exception of the TV loop that was playing while I was waiting. This was more than made up for by the treats and beverages available while I waited. TV loop that was playing while I was waiting. This was more than made up for by the treats and beverages available while I waited. More

Always good dealing with Layne! Simple process in and out. The first oil change being complementary was a nice touch. Simple process in and out. The first oil change being complementary was a nice touch. More

Good and quick service and personnel were courteous and professional Service dept. very knowledgeable and personable professional Service dept. very knowledgeable and personable More

My vehicle was damaged by the mechanic who was maintaining it. There are two scratches on the passenger side door. One is deep that I can put my fingernail into it. Al went in immediately & showed maintaining it. There are two scratches on the passenger side door. One is deep that I can put my fingernail into it. Al went in immediately & showed Al. He is taking care of the situation. He is great! The mechanic said he never went on the passenger side! I find that amazing that he can rotate tires, do an oil change, replace brake fluid, do emissions, & inspect a vehicle. Only from the drivers side!!!! He would even look into my eyes when I confronted him. I always walk around my car before I leave it. Then again after. This is unacceptable & I’m now afraid to bring it back for maintenance or anything else it may need. More

my appointment was at 10 am on monday; was taken care of promptly for my oil change promptly for my oil change More

Excellent sales force, patiently and polite. No pressure. Jeremy was available and got back to me when we had questions. No pressure. Jeremy was available and got back to me when we had questions. More

I was taken care of in a timely manner and the service was as I expected, great! was as I expected, great! More

I brought my car in for a recall. The problem was resolved in the time I was quoted. The problem was resolved in the time I was quoted. More

My servicing experience at SPITZER ACURA was flawless. Layne was professional and courteous. I was pleased with the efficiency of the whole experience. Layne was professional and courteous. I was pleased with the efficiency of the whole experience. More