Spitzer Acura

I was quoted the wrong price for a transmission service and charged a 3% fee for using my credit card. Neither were discussed when vehicle was scheduled or brought in. This vehicle was bought new there in and charged a 3% fee for using my credit card. Neither were discussed when vehicle was scheduled or brought in. This vehicle was bought new there in 2017 and every service was done at that location. Not anymore. I’m done More

I originally leased my 2019 RDX for three years and later decided to purchase it outright with cash. While my experience during the lease period was positive, my relationship with the dealership declined sig decided to purchase it outright with cash. While my experience during the lease period was positive, my relationship with the dealership declined significantly once I became the owner. On two separate occasions, I called about a recall and was told the part was not available. No one followed up, and I was left waiting with no resolution. Additionally, when my car’s electrical system started acting up, I paid $200 for a diagnostic test, only to be told that nothing was wrong—despite the clear malfunction. This experience has been extremely frustrating and disappointing. I no longer feel supported as a customer, and as a result, I will not return to this dealership in the future. More

They are always very helpful and accommodating and friendly no matter what the issue is. friendly no matter what the issue is. More

Service was done promptly and the entire service department were both friendly and professional. I am always pleased when my vehicle service is completed in a timely manner. department were both friendly and professional. I am always pleased when my vehicle service is completed in a timely manner. More

Chris was a pleasure and easy to work with. Everything went smoothly. I will return. Everything went smoothly. I will return. More

I’m so happy I chose Spitzer Acura The best car experience I’ve ever had. experience I’ve ever had. More

I was greeted at the door by Lynn Osborn. Her kindness and professionalism is what made me feel very comfortable. I told her I was looking for a new car. I knew the model I wanted and she im Her kindness and professionalism is what made me feel very comfortable. I told her I was looking for a new car. I knew the model I wanted and she immediately told me that Spitzer was hassle free and easy to deal with. She showed me the models and explained the technology. It was very helpful and made my decision very easy. Needless to say I am a very satisfied customer! Adrian Sparks More

Jeanine Malone was so helpful - setting up a rental car, helping to save me money where she could, and having my car repairs finished quickly & efficiently. Thank you so much! helping to save me money where she could, and having my car repairs finished quickly & efficiently. Thank you so much! More

For our maintenance service it was good but was difficult to schedule as no one would answer the service department phone even after being transferred directly to it. This happens several times. to schedule as no one would answer the service department phone even after being transferred directly to it. This happens several times. More

Consists of a very kind staff that was helpful and educational all the way throughout the process educational all the way throughout the process More