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Spitzer Acura

McMurray, PA

4.9
1,001 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 1,001 reviews

April 29, 2024

My salesperson Lynn made my out-of-state car buying process very seamless! Plus they were able to get me a significantly better interest rate than my credit union! The dealership manager Adam and the F More

by rachelrn34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic
Apr 29, 2024 -

Spitzer Acura responded

We are so glad that we had the opportunity to work with you, Rachel, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 28, 2024

The check in was very good, the person asked for the best phone # to reach me when it was done which never used but when I returned she told me that I needed a oil change.my problem is since it was for state More

by BESTPAPPY10
Recommend Dealer
No
Employees Worked With
Scott Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Spitzer Acura responded

As per your conversation with the service manager Albert this morning, seems to be some confusion as to us having the cell phone number. We have your number now so going forward this shouldn't be an issue. Sorry for any confusion on our end.

April 27, 2024

Chris was great to work with. Extremely knowledgeable about the car. Helped me get a good rate. Very professional throughout the entire process. More

by jdefazio121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Spitzer Acura responded

Thank you so much for your wonderful review! We are thrilled that Chris had the opportunity to provide you with great service. We thank you for choosing Spitzer Acura!

April 27, 2024

Very friendly and helpful associates. Buying a vehicle or even when having service done on a vehicle. More

by TAMMIEDADUM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Spitzer Acura responded

Hi Tammie: We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 23, 2024

Excellence on every turn starting with Sales to Service! on my 2nd Acura and plan to have them a long time! More

by MARTYSPANNER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Apr 24, 2024 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 22, 2024

Excellent dealership. This is my 3rd vehicle from them. I would highly recommend checking them out. More

by CJGRAY66
Recommend Dealer
Yes
Employees Worked With
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 21, 2024

My dealer was very helpful but not pushy. She was very caring and helped me throughout the process. More

by alicia.lash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Spitzer Acura responded

Thanks, Alicia, for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

April 21, 2024

Chris was very easy to work with. Great personality and very efficient. I have purchased cars here in the past and have always had great service with sales and service staff. More

by DFSNJS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Spitzer Acura responded

Thanks for your feedback on your recent visit to Spitzer Acura. It's great to hear that Chris was able to assist you and that you had such a positive experience.

April 20, 2024

Excellent service with loaner car. Found the problem and ordered what was needed. Thank you More

by RENEELINGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Spitzer Acura responded

Thank you, Renee, for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

April 20, 2024

We feel that the staff at your service department is wonderful. We are very disappointed in the new $16.00 sticker fee for an inspection. If you are told that a service is free...then it should be free. More

by PATTI4J
Recommend Dealer
No
Employees Worked With
John Layman
Apr 22, 2024 -

Spitzer Acura responded

I am sorry that you are disappointed that you had to pay for the state inspection sticker. Our policy in PA has always been that the "inspection" has been free of charge with the customer only paying for the cost of the sticker. That is for the state inspection only, not emissions. No grandfathering is necessary as this has always been the policy. The sad part is the state of PA has raised the price from $2 a sticker to $11 now. That is out of our control. Glad you liked the service otherwise and even at $11 it is still a great bargain with a savings $49.95.

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