Spirit Chrysler Dodge Jeep Ram - Service Center

I know that it was over the holidays, but it took me 12 days to get my truck back from service. It felt like I was not a priority. The parts weren't ordered as soon as they could have been, and then the te days to get my truck back from service. It felt like I was not a priority. The parts weren't ordered as soon as they could have been, and then the tech working on my truck was out for a day. Once it was ordered, it was not gotten to quickly, and then service was closed for several days. Once back, it was not gotten to. It was a frustrating process. More

My paperwork was all messed up. They were supposed to wash and vacuum my Gladiator and they did not. They were supposed to wash and vacuum my Gladiator and they did not. More

Friendly and accommodating staff. From calling to schedule the service appointment to picking up my vehicle I was extremely happy with the customer service. From calling to schedule the service appointment to picking up my vehicle I was extremely happy with the customer service. More

Everybody is extremely helpful and kind. Appreciate the quickness and ability to communicate between all departments. Appreciate the quickness and ability to communicate between all departments. More

Vehicle was in for a simple oil change. Asked them to look at brakes as well as the dealership repaired my front brakes at the last visit and they were squeaking. The mechanic told the fron Asked them to look at brakes as well as the dealership repaired my front brakes at the last visit and they were squeaking. The mechanic told the front desk someone over tightened some bolts and that was the problem when they replaced the front brakes. When the vehicle was given back to us the front told us we needed back brakes and that was noise. Even if we are to need back brakes which is fine they were not honest. Needless to say the mechanic loosed the bolts and the sweeping is gone. Go figure! Also we had a 1pm appointment and had to sit there for 2 1/2 hours! So disappointed in our last experience here. More

Service was great, everything went at planned people were polite and nice to talk with polite and nice to talk with More

Service department was quick and easy to deal with when addressing my issues. Kept me updated and got me in and out quickly addressing my issues. Kept me updated and got me in and out quickly More

Did not fix the problem. Cruise Control still isn't working! car for 2 days. Cruise Control still isn't working! car for 2 days. More