Bill Chappell

Everyone employed at this dealership is friendly, helpful, and informative. They treat you like you’re the most important person there, give you time and attention, no pressure. A real class act! helpful, and informative. They treat you like you’re the most important person there, give you time and attention, no pressure. A real class act! More

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Wendy and the entire staff were extremely accommodating and listened to what I was looking for. and listened to what I was looking for. More

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The service department employees were very knowledgeable, helpful and informative regarding all aspects of the repair process. Repairs are never a good thing but this dealership definitely take the pain ou helpful and informative regarding all aspects of the repair process. Repairs are never a good thing but this dealership definitely take the pain out of the situation. More

by dougtrani Verified Customer Verified Customer

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The staff at Spirit are helpful, courteous and knowledgeable and are excited to get you into the right car for you that fits your needs and budget, all with out pressure. knowledgeable and are excited to get you into the right car for you that fits your needs and budget, all with out pressure. More

by WAYNE40 Verified Customer Verified Customer

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The whole team was super helpful and easy to work with. They listened, answered my questions and made the process smooth. I appreciated their enthusiasm and customer service. They listened, answered my questions and made the process smooth. I appreciated their enthusiasm and customer service. More

by RENE.RICHARDS Verified Customer Verified Customer

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I purchase cars every year, so I’ve experienced the good the bad and the ugly when it comes to dealerships and overall car buying experiences. The Spirit dealership and the entire team there including the o the bad and the ugly when it comes to dealerships and overall car buying experiences. The Spirit dealership and the entire team there including the owners, my salesperson Wendy, and every single person who assisted me while I was at the dealership were truly a pleasure to work with. How often can you say a dealership was a pleasure to work with? Not very often in my experience. If you are looking for a Jeep, Chrysler, or Dodge in the South Jersey area, do your homework and you will find exactly what I found… Spirit is the only Jeep, Chrysler, Dodge dealership around that demonstrated true integrity, avoided high pressure sales tactics, and met (and actually exceeded) my expectations. I very rarely say this regarding car purchases, but I will most certainly be a repeat customer at Spirit. More

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I’m leaving this review as a lesson for future buyers, not to complain, but to help others negotiate smarter than I did. I had been working with Randy remotely and was very clear about my target price. not to complain, but to help others negotiate smarter than I did. I had been working with Randy remotely and was very clear about my target price. I live about an hour away, so I didn’t want to make the trip unless there was real flexibility. I was told we couldn’t discuss price further until I came in, but that once I did, we could talk with the owner and potentially get closer to where I needed to be. When I arrived, neither Randy nor the owner I had been told about were there. Instead, I worked with another family member. I test drove the vehicle, pointed out a few imperfections, and tried to continue the price discussion — only to be told immediately that the number on the table was “best and final.” At that point, I asked to speak directly with the owner I had been negotiating toward meeting. I was told he wasn’t available and that the decision would come from someone else instead. That shifted the entire dynamic, because the authority I had been told would help move the deal wasn’t actually present. From a negotiation standpoint, here’s what I learned: • If price is your main concern, get confirmation that the decision-maker will actually be present before you travel. • Don’t assume flexibility will exist once you arrive — sometimes the in-person visit is simply meant to create pressure. • If the conditions change from what you were told remotely, pause and reassess before moving forward. I ultimately chose to complete the purchase because I liked the vehicle and was comfortable enough with the final outcome. But the experience reinforced an important lesson: stick to your process, not just your number. If you’re making a long trip for a vehicle, make sure the people with real authority to move the deal will actually be there when you arrive. More

by ROBERTKROSS Verified Customer Verified Customer

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AMAZING TEAM! EVERYONE WORKED TOGETHER TO GIVE US THE BEST EXPERIENCE AND SMOOTHLY TRANSACTIONS! AN AMAZING JEEP REDEGADE TRAILHAWK NOW BELONGS TO US! YAY US!!!!!! EVERYONE WORKED TOGETHER TO GIVE US THE BEST EXPERIENCE AND SMOOTHLY TRANSACTIONS! AN AMAZING JEEP REDEGADE TRAILHAWK NOW BELONGS TO US! YAY US!!!!!! More

by W.hiller401 Verified Customer Verified Customer

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Wendy was wonderful to work with, made the process of buying a vehicle comfortable, easy and smooth. buying a vehicle comfortable, easy and smooth. More

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Everyone was amazing! From the time we came in until the time we picked up our vehicle! From the time we came in until the time we picked up our vehicle! More

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