Spirit Chrysler Dodge Jeep Ram - Service Center

Fast friendly service I went in for a simple oil change and they treated me like I was their most important customer. I'll definitely go back for service and when I search I went in for a simple oil change and they treated me like I was their most important customer. I'll definitely go back for service and when I search for a new car. More

poor customer service Went in to pickup a part my wife ordered yesterday. the guy behind the counter had no information regarding the order looked for the other counterman. Went in to pickup a part my wife ordered yesterday. the guy behind the counter had no information regarding the order looked for the other counterman. found him he had taken the order and trashed the information for the car and didnt pull the part afer being told we would be in to pick it up today then proceeded to tell me i cant help you with out the vin. how is it my fault for his poor record keeping. after asking if they can do a search by chassis they said no. so i left with out the part i ordered and will never do business with this dealership again. More

No where else! Been dealing with Spirit Chrysler Dodge since 1993. Like family!!!! The sales staff, service are awesome! ownership is Approachable!! and always the Been dealing with Spirit Chrysler Dodge since 1993. Like family!!!! The sales staff, service are awesome! ownership is Approachable!! and always there serve you! Awesome! More

Come to spirit This please is awesome they have nice people working for this place and are really friendly I didn't buy anything yet but I come for service for my c This please is awesome they have nice people working for this place and are really friendly I didn't buy anything yet but I come for service for my car but this guys are great ?? More

Fast recalls performed Eduardo helped out setting up the appointment. Service was performed fast although more than one recall needed to be performed. Highly recommended. W Eduardo helped out setting up the appointment. Service was performed fast although more than one recall needed to be performed. Highly recommended. Will come come back again. More

SERVICE JAMES MANES & JASON ( TECH IN GARAGE ) GREAT GUYS !!! TRUSTWORTHY !! GREAT GUYS TO DEAL WITH !! HARD TO COME BY PEOPLE THAT ARE TRUSTWORTHY WITH YOUR JAMES MANES & JASON ( TECH IN GARAGE ) GREAT GUYS !!! TRUSTWORTHY !! GREAT GUYS TO DEAL WITH !! HARD TO COME BY PEOPLE THAT ARE TRUSTWORTHY WITH YOUR VEHICLE !!! GLAD I WENT HERE ! More

James in service I don't normally write reviews, however I wanted to let Spirit know that I had a very positive experience with your service writer, James. I came in w I don't normally write reviews, however I wanted to let Spirit know that I had a very positive experience with your service writer, James. I came in with an issue that I thought was going to be time-consuming and expensive, but James walked with me to my car, checked it out and explained to me (in a way that made sense to me) that the problem was not huge and something that I could easily take care of on my own. James was professional, knowledgeable courteous and funny. He really made me feel at ease. Job well done!! Not only will I be back for all of my car repairs, but I will DEFINITELY recommend your dealership to my family and friends! ~M More

They stole my personal belongings I was told no clean my car out when I returned with the title. I advised them I had to apply for a duplicate and it would take 10 days. When I returne I was told no clean my car out when I returned with the title. I advised them I had to apply for a duplicate and it would take 10 days. When I returned with the title they already had my old car detailed and all of my personal items were gone Deal seemed uninterested in getting to the bottom of it and reaching out to whoever they hired to detail the car. Now have the Woolrich township police involved Will never do business with this dealer again or refer anyone there unless they make this right!!! More

Great service Every time I come in there for service I feel special. Everyone is so nice and friendly and I'm in and out in no time. Thanks to all the folks at Every time I come in there for service I feel special. Everyone is so nice and friendly and I'm in and out in no time. Thanks to all the folks at Spirit Dodge that's what brings my family back. More

Horrible service 2 month old renegade had squeaky front brakes. Brought it back to Spirit to have it taken care of. They test drove it then pulled the wheels and brak 2 month old renegade had squeaky front brakes. Brought it back to Spirit to have it taken care of. They test drove it then pulled the wheels and brakes off, found nothing. They put it all back together, after 3 hours, told me nothing was wrong with it. I test drove it with them and sure enough the brakes were still squeaking. My wife decided to call the service manager to find out why it took them 3 hours to do absolutely nothing, the service manager told her that I lied to her when I told her what happened and that they were doing work on the vehicle. When she asked why it wasn't fixed yet he didn't have a answer. They decided that I could bring it back the following week and they would try to fix it. Brought it back, was told that I couldn't have a courtesy vehicle because they didn't have any, even though the gentleman in front of me just returned one..... Sat for yet another 3 hours only to determine that they still couldn't fix the squeaking brakes, shocker. Was told that they would replace the brakes under warranty, as if they were doing me a favor. They ordered new brakes with an expected date of 3-4 days max. Never heard from them for approximately two weeks. Decided to pay them a visit in order to chase my "free" brake service. Asked the parts guy if they were in yet and he said "yes they have been sitting on the back shelf for atleast a week now". Supposedly it's being fixed as we speak. I guess we will find out. Funny thing is we are in the market for another Jeep but we sure won't be shopping at Spirit, and for any other service it CERTAINLY won't be at this joke of a service center. More