Spirit Chrysler Dodge Jeep Ram

I’m leaving this review as a lesson for future buyers, not to complain, but to help others negotiate smarter than I did. I had been working with Randy remotely and was very clear about my target price. not to complain, but to help others negotiate smarter than I did. I had been working with Randy remotely and was very clear about my target price. I live about an hour away, so I didn’t want to make the trip unless there was real flexibility. I was told we couldn’t discuss price further until I came in, but that once I did, we could talk with the owner and potentially get closer to where I needed to be. When I arrived, neither Randy nor the owner I had been told about were there. Instead, I worked with another family member. I test drove the vehicle, pointed out a few imperfections, and tried to continue the price discussion — only to be told immediately that the number on the table was “best and final.” At that point, I asked to speak directly with the owner I had been negotiating toward meeting. I was told he wasn’t available and that the decision would come from someone else instead. That shifted the entire dynamic, because the authority I had been told would help move the deal wasn’t actually present. From a negotiation standpoint, here’s what I learned: • If price is your main concern, get confirmation that the decision-maker will actually be present before you travel. • Don’t assume flexibility will exist once you arrive — sometimes the in-person visit is simply meant to create pressure. • If the conditions change from what you were told remotely, pause and reassess before moving forward. I ultimately chose to complete the purchase because I liked the vehicle and was comfortable enough with the final outcome. But the experience reinforced an important lesson: stick to your process, not just your number. If you’re making a long trip for a vehicle, make sure the people with real authority to move the deal will actually be there when you arrive. More

⭐️⭐️⭐️⭐️⭐️ Outstanding Experience with Wendy! I had an absolutely amazing experience at Spirit Dealership working with Wendy when purchasing my black-on-black Jeep Grand Cherokee fully loaded I had an absolutely amazing experience at Spirit Dealership working with Wendy when purchasing my black-on-black Jeep Grand Cherokee fully loaded with leather interior and a panoramic sunroof . From start to finish, she made the entire process smooth, straightforward, and stress-free. Wendy has such a great personality she’s friendly, funny, and incredibly personable. What I appreciated most was how direct and honest she was. She didn’t beat around the bush or play the typical dealership games. She was upfront, kept her word, and truly worked with me to get the best deal possible. Unlike experiences I’ve had at other dealerships where the process feels long, confusing, or pressured, Wendy made everything clear and efficient. I never felt misled or rushed. Instead, I felt supported and respected. She always had a smile on her face and made what can be a stressful process actually enjoyable. Her patience is like no other, she was not at all bothered with the my one million questions I had for her. If you’re looking for someone who is honest, straightforward, and genuinely cares about helping you, Wendy is the person to see! Highly recommend 10 out of 10! More

MIKE was a very informative pleasure working with answered all my questions. Would definitely recommend him to someone else. answered all my questions. Would definitely recommend him to someone else. More

Custom service was EXCELLENT 👌🏾! !! They make sure you understand everything that's going on and will immediately answer all questions and concerns. I'm extremely satisfied with my pu !! They make sure you understand everything that's going on and will immediately answer all questions and concerns. I'm extremely satisfied with my purchase. 😊 More

spirit has always been Very accommodating and very thorough when ever we have needed service.. thorough when ever we have needed service.. More

I felt very well taken care of. Fred was fantastic and made me feel right at home. I was referred this place left and right and I can absolutely see why. Go check them out and save Fred was fantastic and made me feel right at home. I was referred this place left and right and I can absolutely see why. Go check them out and save yourself some stress. Spirit is the way to go. More

Kaysie was great and kept me informed along the way. Very prompt! I was in and out! Great service!! Very prompt! I was in and out! Great service!! More

Vehicle was there for 4 days, reportedly checked out by 2 technicians and the shop supervisor. I was told there was nothing wrong with it. Next morning set up my own demonstration to show the rear collision technicians and the shop supervisor. I was told there was nothing wrong with it. Next morning set up my own demonstration to show the rear collision avoidance system did not stop the vehicle until after you made contact with whatever was there. Met with shop supervisor who didn't seem to care More

I had a fabulous buying experience working with Mike and Wendy. They were incredibly knowledgeable, helpful and made the transaction a pleasure. I'm thrilled with my vehicle and thankful for all their hel Wendy. They were incredibly knowledgeable, helpful and made the transaction a pleasure. I'm thrilled with my vehicle and thankful for all their help! More

AMAZING TEAM! EVERYONE WORKED TOGETHER TO GIVE US THE BEST EXPERIENCE AND SMOOTHLY TRANSACTIONS! AN AMAZING JEEP REDEGADE TRAILHAWK NOW BELONGS TO US! YAY US!!!!!! EVERYONE WORKED TOGETHER TO GIVE US THE BEST EXPERIENCE AND SMOOTHLY TRANSACTIONS! AN AMAZING JEEP REDEGADE TRAILHAWK NOW BELONGS TO US! YAY US!!!!!! More