Spikes Ford

Fast easy and great service i got what i was looking for and great deal and great deal More

I recently visited Spikes Ford for a routine service appointment, and I must say, it was a pleasantly surprising experience. From scheduling the appointment to driving off the lot, every aspect of their appointment, and I must say, it was a pleasantly surprising experience. From scheduling the appointment to driving off the lot, every aspect of their service was exemplary. Firstly, booking the appointment was straightforward. Their online system allowed me to choose a convenient time slot, and I received a confirmation promptly. On the day of the appointment, I was greeted warmly upon arrival. The service advisor, John, was courteous and attentive right from the start. He listened carefully to my concerns and ensured that all necessary details were noted down accurately. The waiting area was comfortable and clean, with complimentary coffee and Wi-Fi available. Despite being a busy morning, the service team efficiently managed the workflow, keeping me informed of the progress of my vehicle. The service itself was completed within the estimated time frame, which was a pleasant surprise considering some past experiences at other dealerships. They performed a thorough inspection as requested and even washed my car before returning it to me. John explained everything clearly when I picked up my vehicle, including recommendations for future maintenance without any pressure. Overall, my experience at Spikes Ford was excellent. The professionalism of their staff and the efficiency of their service operations were truly commendable. I left feeling confident that my car had been well taken care of, and I would not hesitate to recommend Spikes Ford to anyone looking for reliable and customer-focused automotive service. If you're in need of service for your Ford vehicle, I highly recommend giving Spikes Ford a try. They've certainly won my trust and future business with their outstanding service. More

Love the variety of vehicles to pick from new or used. Also sales person very friendly and helpful Also sales person very friendly and helpful More

Service was world class! The team was customer focused making my experience one of the best ones I’ve had in a long time. Amazing job Spikes Ford service team! The team was customer focused making my experience one of the best ones I’ve had in a long time. Amazing job Spikes Ford service team! More

We were very pleased with the service received during our recent visit for an oil change. It was good to see how well attended we were. recent visit for an oil change. It was good to see how well attended we were. More

Went in for maintenance. Amanda was very helpful. She kept me updated and the service was performed in a timely manner. Amanda was very helpful. She kept me updated and the service was performed in a timely manner. More

Excellent service. Went in for a recall. Service advisor and technician coordinated the recall very efficiently that they had me out in less than an hour. I was very Im Went in for a recall. Service advisor and technician coordinated the recall very efficiently that they had me out in less than an hour. I was very Impressed by the work done More

Everything went very smooth and timely. The vehicle was what was advertised and the sales process went well. The sales person was engaged and knowledgeable The vehicle was what was advertised and the sales process went well. The sales person was engaged and knowledgeable More

Spikes Ford is amazing! George Lopez is amazing at what he does! He knew what I needed and was able to get me into the truck that suited me! Spikes is an outstanding dealers George Lopez is amazing at what he does! He knew what I needed and was able to get me into the truck that suited me! Spikes is an outstanding dealership!!! More

I dealt with Fernando on the sales end and he was an excellent salesman to work with. Everything he told me was correct and there was no unnecessary back and forth. I’m not 100% on the finance guys name excellent salesman to work with. Everything he told me was correct and there was no unnecessary back and forth. I’m not 100% on the finance guys name but great also. More