Spikes Ford
Mission, TX
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556 Reviews of Spikes Ford
I dropped off my vehicle to take care of a recall. Everything was handled properly and professionally. The only issue I had was that I dropped it off at 7:00 AM, and when I called to check the status Everything was handled properly and professionally. The only issue I had was that I dropped it off at 7:00 AM, and when I called to check the status at 2:30 PM, and was told that my service advisor was busy and that he would call me back. I waited an hour and a half, and I never got a call, so I called them back; this seems to be an issue with Spikes every time I leave my car with them, and I need to do a follow-up call. Almost every time I call to check the status, they promise me that someone will call me back, but they never do. This is the only issue I have. Everything else was done properly, and they delivered my car to my house when it was done. More
The salesmen & the staff that I talked to were great. My buying experience was great. I would like to say that I have purchased more than 1 vehicle in this dealership and has always been a great experien My buying experience was great. I would like to say that I have purchased more than 1 vehicle in this dealership and has always been a great experience. More