Spikes Ford
Mission, TX
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556 Reviews of Spikes Ford
Found a Bronco Heritage (~$35k) on their website I wanted to purchase. I was told vehicle I selected was in the "loaner" program and rep offered a Heritage Limited for ~$45k. I made it clear I wanted the veh to purchase. I was told vehicle I selected was in the "loaner" program and rep offered a Heritage Limited for ~$45k. I made it clear I wanted the vehicle I asked for, nothing else and asked them to engage their Mgr to remove the vehicle from the loaner list and make it avail for me to purchase. After follow up phonecall/email, rep responded that vehicle is not avail and they would contact me once a vehicle is available. I responded back with my dis-satisfaction how they handle this transaction an that it seems to be a bait/switch tactic which is fraud/illegal. The vehicle I asked for is still on their website, I have no intentions of doing business with this dealership ever. More
always good service and helpful. never beat around the bush, they tell you like it is and don't leave you guessing Kalizta was very helpful in the service of my vehicle! never beat around the bush, they tell you like it is and don't leave you guessing Kalizta was very helpful in the service of my vehicle! More
I appreciate David, Hugo, and Fabian making this purchase/trade happen. My last purchase was regrettable and this experience made up for it. purchase/trade happen. My last purchase was regrettable and this experience made up for it. More
I had been taking my Ford Mustang to Spikes ever since I moved to Mission. Every visit the staff has been extremely friendly and helpful. When the time came to purchase a new car, I knew that it had to be moved to Mission. Every visit the staff has been extremely friendly and helpful. When the time came to purchase a new car, I knew that it had to be from Spikes. Working with Juan Casas, I was able to purchase a Ford Bronco that fit my needs. The whole process was very easy without some of the high-pressure tactics employed by other dealers. Years down the line when the time comes to finally upgrade this vehicle, I will definitely be returning to Spikes. More