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Spangler Subaru

Johnstown, PA

4.6
378 Reviews
Call Dealership (814) 266-9794
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219 Alvin St

Johnstown, PA

15904

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378 Reviews of Spangler Subaru

November 19, 2024

I traveled from Florida to purchase my Forester at Spangler Subaru. Every time I went to the dealership, I was greeted warmly by the staff. My sales person (Garrett) is an experienced, knowledgeable More

by rabjds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise, Mary, Ryan, Forrie, Garrett Spangler
Report | Print
Nov 21, 2024 -

Spangler Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 05, 2024

Great place to purchase a vehicle my sales agent was outstanding Alex he went above and beyond to help make the whole process super easy and fast. More

by kj.shadow
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex
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Nov 07, 2024 -

Spangler Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 04, 2024

They took care of my as soon as I pulled into the service Dept. It didn't take as long as i thought it would and I drove away with a fresh car wash. More

by dsmith0986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Conrad, Jared Matson, Mike Burnheimer, Garrett Spangler
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Oct 06, 2024 -

Spangler Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 16, 2024

I bought my first Subaru wagon from Spangler in 1985. It seems that even though many years have passed since that first purchase, the dealership and staff are still top notch. I am glad that we decided t More

by sylvia16
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Denise Diehl, business mgr, Jared Matson
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Sep 20, 2024 -

Spangler Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

August 28, 2024

We have been going to Spangler Subaru for over 10 years. They have an excellent customer service culture. More

by forrestnkaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Burnheimer
Report | Print
Aug 29, 2024 -

Spangler Subaru responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 13, 2024

Never a problem with the dealership. Everyone is friendly and knowledgeable. The sales staff (JASON) is first rate and honest. I can't remember all the people who helped us. Jason is our More

by oldmanjs28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Matson, Garrett Spangler
Report | Print
Aug 17, 2024 -

Spangler Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 05, 2024

Rear passenger door will not unlock. Spangler Subaru insists they have never experienced this problem,yet a simple Google search reveals many owners with similar issues. This 2021 Subaru More

by Wedgarl
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Garrett Spangler
Report | Print
Aug 05, 2024 -

Spangler Subaru responded

Susan and William, This is an unfortunate situation. We were more than willing to help. Just not willing to service it at no charge. Your Ascent is out of warranty, with it being 45 months old and close to 60k miles. We have said from day one that you need an appointment so that we can confirm and diagnose the failure. You stopped in without an appointment in early June for us to look at it, but we couldn't accommodate you that day due to us having a full schedule. Other than stopping in without an appointment, you have not given us the opportunity to confirm and diagnose the issue. You reached out to Subaru of America for assistance with the repair, and were told that you needed to schedule an appointment so that the failure could be diagnosed. Subaru of America was willing to consider assistance, but they can't and won't promise assistance until they know if the issue is a manufacturer defect or caused by outside influence. This is reasonable. Still, you refused to schedule an appointment because you didn't want to pay the $75 diagnostic charge. If you were so concerned about the safety of your grandchildren, you should have scheduled an appointment to have the issue diagnosed. Instead, it's been two months since you brought the issue to our attention, refused appointments, the issue still has yet to be diagnosed, and now your badmouthing us on the internet to bully us into repairing your car for free. Simply put, your vehicle is out of warranty, and you are responsible to pay for repairs after warranty.

Aug 05, 2024 -

Wedgarl responded

We will continue to post the truth about your defective car locks, you choose to become the victim. I feel it is a reasonable expectation to have a $50,000 vehicle that has 4 useable doors. It certainly wouldnt cost you $75 to do a test. You made money on the sale of the new Ascent and made money on our previous service. I believe we are not unreasonable to have access through all 4 doors.

Aug 05, 2024 -

Spangler Subaru responded

I agree with you... having four functioning doors is not an unreasonable expectation for any vehicle, regardless of the price of the vehicle. However, things can, and do, fail on vehicles. I wish you the best.

July 23, 2024

Friendly, fast service helpful excellent work I would highly recommend best dealership in Johnstown PA More

by tsgmnd1305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in service dept., Mike Burnheimer, Garrett Spangler
Report | Print
Aug 07, 2024 -

Spangler Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation and have an amazing day!

July 23, 2024

Great experience! Jared was wonderful. All questions were answered and I had a bumper to bumper explanation. Very friendly atmosphere! More

by JJAJT19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Matson
Report | Print
Aug 09, 2024 -

Spangler Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2024

The dealership was clean and had an inviting. The employees I dealt was were helpful. More

by Rjross5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Breemer , George Conrad, Garrett Spangler
Report | Print
Aug 07, 2024 -

Spangler Subaru responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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