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Spangler Subaru
Johnstown, PA
378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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378 Reviews of Spangler Subaru
May 31, 2019
Great people to know and very friendly . Always ready to jump in when I stop to have service done and when I don't have a appointment they make time for me, Always ready to jump in when I stop to have service done and when I don't have a appointment they make time for me, More
by TINAMARIE045
Verified CustomerEmployees Worked With
Ryan Spangler
May 31, 2019
Buying experience When I first came to Spangler, I talked to Jarod. I wasn’t quite ready but explained I would be back. Several months went by before returning. Whe When I first came to Spangler, I talked to Jarod. I wasn’t quite ready but explained I would be back. Several months went by before returning. When I did, I asked for Jarod and explained what I wanted. He told me he could get the vehicle so without hesitation, I bought it. First time buying a vehicle without test drive. I love the car and it’s my first Subaru. More
by dickiecar69
Employees Worked With
Jared Matson, Garrett Spangler
May 29, 2019
I feel like family when visiting Spangler’s Spangler service is impeccable. The people are all very friendly. I never feel like I’ve been treated just like another sale. Always nice and Spangler service is impeccable. The people are all very friendly. I never feel like I’ve been treated just like another sale. Always nice and courteous More
by dougmcc60
Employees Worked With
Jim and Pete, Mike Burnheimer, Garrett Spangler
May 29, 2019
great customer service the people were wonderful and very efficient. would highly recommend, definitely will come back. I was so happy to see my car ready so soon and beau the people were wonderful and very efficient. would highly recommend, definitely will come back. I was so happy to see my car ready so soon and beautifully cleaned...I love my Subaru Forester, Thanks again. More
by lopezk335
Employees Worked With
express service and recall, Ryan Spangler
May 28, 2019
Brake light switch recall. Very dissatisfied with the service. As someone who takes pride in doing the majority of their own car work, I know many of the common things that nee Very dissatisfied with the service. As someone who takes pride in doing the majority of their own car work, I know many of the common things that need attention on a vehicle, a recall is something though, that I trust a dealership to handle appropriately. The morning my car was getting the recall work done, I got a phone call from the dealership saying that I had two lights out (brake light, and license plate light), my oil was "low and burnt", and that my inspections was up. I said their is no way any of that is wrong, besides the inspection which I was scheduled to get elsewhere, because I double check my cars before sending them to a dealership. Upon picking up my car, I told the individual that if I take my car home and find nothing wrong, that I will be writing a bad review, so here I am writing a bad review, because like I suspected, nothing was wrong with my car. When I got home, it was actually my driving light that was out, not the brake light. Turns out it somehow got loose, along with the license plate light. I find it very strange that they worked when I dropped it off and then somehow got loose, and appear not to work. When I put the two lights back to how they're supposed to be, they worked fine. Further, upon checking my oil, it was not low, nor was it burnt. It was right at the fill mark on the stick, and looked/smelt like typical synthetic oil with 3,100 miles on it, which doesn't need changed until 5,000 miles. The real kicker is that on the multi-point inspection sheet, my brakes were marked as green, meaning they were in perfect working condition. I knew for a fact they weren't and would actually fail a state inspection. So either the brakes weren't checked or the dealership wanted to do my inspection for another quick buck because they knew the car would fail and then try to sell my overpriced, junk brake pads, without turning or replacing my already below spec rotors. I replaced my brakes and rotors and will be getting it inspected at a non-dealer shop that I can trust. Thank you for yet again reinforcing why I don't trust dealerships to work on my car. More
by sfaith0
Employees Worked With
Ryan Spangler
May 27, 2019
What a pleasant surprise I was expecting a long, contentious day. Instead, I had a pleasant, infomative experience that resulted in me driving home in the perfect car. Talk ab I was expecting a long, contentious day. Instead, I had a pleasant, infomative experience that resulted in me driving home in the perfect car. Talk about no pressure....Spangler Subaru goes over and above board to make sure that doesn't happen. I felt like I was dealing with friends. Great experience. Big surprise! More
by linnyrae
Employees Worked With
Katie and Denise, George Conrad, Garrett Spangler
May 24, 2019
new car purchase Great deal on a model I already love. Wasn't even shopping for a car. I asked for a good deal and got it. I love my Subaru Outback Great deal on a model I already love. Wasn't even shopping for a car. I asked for a good deal and got it. I love my Subaru Outback More
by arnemac
Employees Worked With
Jared Matson, Garrett Spangler
May 24, 2019
Amazing as always This organization is amazing. They are great with the customers, care about everyone, and know their stuff in getting your problem fixed. I can not r This organization is amazing. They are great with the customers, care about everyone, and know their stuff in getting your problem fixed. I can not recommend them more. More
by jmsernell
Employees Worked With
Jim
May 24, 2019
Spangler treated us like family more than a customer Really, we went there twice now for service and both times were not disappointed. The people in service were fantastic..... and we did feel like more Really, we went there twice now for service and both times were not disappointed. The people in service were fantastic..... and we did feel like more than a customer. More
by MAIN_KEN
Employees Worked With
Ryan Spangler
May 24, 2019
Excellent It was the first time I used a loaner car and the experience was great. I live 60 miles from Johnstown so when I am in town I like to shop at the stor It was the first time I used a loaner car and the experience was great. I live 60 miles from Johnstown so when I am in town I like to shop at the stores that are not available where I live. I was able to get most of my shopping done while my car was worked on. I had only two other stops to make after my car was finished allowing me to arrive home and unload the car before supper. My "loaner" was an Outback and I enjoyed driving it. But the headroom is less than in my Forester so I won't upgrade--too many tall people in the family and the Forester's extra inches are needed. The service was accomplished within the estimated time and I do not expect any trouble with the results of the service. I even had help transferring my purchases from the loaner to my car--many thanks. More
by joslbrace
Employees Worked With
Service department--none are listed above
