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Spangler Subaru
Johnstown, PA
378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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378 Reviews of Spangler Subaru
June 25, 2019
Excellent Service Everyone at Spangler Subaru was very courteous and the work was done fast -- I did not have to wait too long for my car to be serviced - I vey much ap Everyone at Spangler Subaru was very courteous and the work was done fast -- I did not have to wait too long for my car to be serviced - I vey much appreciated that. More
by mfb1959
Verified CustomerEmployees Worked With
Jeff Ott, Mike Burnheimer
June 23, 2019
Very good Serviced our vehicle and managed to squeeze in the recall that was on the car.The recall was scheduled for a later date. Thank you Serviced our vehicle and managed to squeeze in the recall that was on the car.The recall was scheduled for a later date. Thank you More
by Scotro99
Employees Worked With
Ryan Spangler
June 20, 2019
Great, friendly, knowledgeable The moment we walk in the dealership- we are treated like family. WE have been customers since 1980. Our family consist of four members and of cours The moment we walk in the dealership- we are treated like family. WE have been customers since 1980. Our family consist of four members and of course drive only Subaru from the Spanglers. Our longtime salesman, Mike Burnheimer is considered a friend . Our experience from choosing the perfect car for me, the knowledge and patience Mike has and the smooth process of purchasing our vehicle was so awesome. Denise handled all our paperwork with ease and made us so comfortable in our decisions. I have seen the dealership grow thru the years which is a statement in itself. Just a great experience every visit. More
by lea656
Employees Worked With
Jim Paff and Denise Diehl, Mike Burnheimer
June 19, 2019
Excellent experience Got my car in earlier than expected. Called me right away. Gave me a quote and said it would be done the next day. Final bill came in cheaper than I e Got my car in earlier than expected. Called me right away. Gave me a quote and said it would be done the next day. Final bill came in cheaper than I expected. When I couldn't get there they had no problem keeping it there another night. More
by DLDAGGS
Employees Worked With
Ryan Spangler
June 17, 2019
Spangler Subaru is an excellent family business operated with the care that is required for any small business to succeed even though it is part of a large corporatio is an excellent family business operated with the care that is required for any small business to succeed even though it is part of a large corporation. The Express Service is convenient for many limited issues and appointments for routine care are scheduled within acceptable time frames. All routine maintenance and other repairs have been done appropriately and professionally. More
by jlbarnhart
Employees Worked With
Garrett Spangler, Ryan Spangler
June 17, 2019
Getting facts was laborious. My experience started online where I inquired about a used vehicle. The online salesperson encouraged me to quickly swing by to get a chance at the ve My experience started online where I inquired about a used vehicle. The online salesperson encouraged me to quickly swing by to get a chance at the vehicle. When I arrived, I was told that they are not actually selling any vehicles at the time due to hail damage. Why didn't they tell me that before I drove all the way there? I take the car for a drive and intend on negotiating price and getting a price on my vehicle for trade-in. We never came to an agreement on price and I never received a price for my trade-in. I was told they would call me with that later. I wait a few days and get no call. I finally call back and reach someone from the service center who gives me the trade-in value. I tell them to have the salesperson call me back when they can. They never do. After a week I finally get ahold of the salesperson I started with and agree to go in and look at a different used vehicle. We started talking about the new vehicles with the low financing and we agreed to a new vehicle, that had been damaged by the previously mentioned hail. We asked if this damage would show up on the cars history and we are told that it shouldn't. After a couple days and them running my credit, we are called to be notified that the low financing was not applicable to vehicles that had hail damage, but they would run my credit again with other banks to get me the lowest % financing and adjust the cars price to maintain my monthly payment amount. When I asked why the financing was pulled, I was told the bank would finance those vehicles since they were damaged. This made me ask again if this damage would show up on a car history report and now they say yes it would. I ended up getting a vehicle off of their lot that did not have the hail damage and that they worked on the price with me. It was a long drawn out experience and I felt like I really had to pry to get to all the information about these vehicles. I know it is a business, but not saying the whole truth is the same as lying. I would have been much more receptive, and made the same decision had they been forward with me. I will still get another Subaru, but will most likely make the trip somewhere else when I make my next purchase. More
by Cptnagrom
Employees Worked With
George Conrad, Jared Matson, Garrett Spangler
June 15, 2019
Not a happy customer I brought my car in for warranty work and picked it up and my car made a loud noise. They told ne it was a belt and they wear out. I did not have the I brought my car in for warranty work and picked it up and my car made a loud noise. They told ne it was a belt and they wear out. I did not have the problem until they worked on my car. They refused to fix it until I called the manager. They kept telling me its not under warranty and when I took it back they fixed it long enough to drive off if the lot. They did come and fix the problem but ended up charging my warranty place anyhow! Not a happy customer. More
by davekretchman
Employees Worked With
Jim in service. , Garrett Spangler
June 14, 2019
Used drive up feature I noticed that one of my headlights was not working. So, I called Spangler Subaru to see if I needed an appointment. No appointment necessary. Tha I noticed that one of my headlights was not working. So, I called Spangler Subaru to see if I needed an appointment. No appointment necessary. That was awesome! More
by Randall and Wanda Livingston
Employees Worked With
Jesse Woody
June 13, 2019
Easiest car purchase ever Got all the information I needed in a timely fashion without pressure tactics. Had help with some unusual personal circumstances. Was kept informed of Got all the information I needed in a timely fashion without pressure tactics. Had help with some unusual personal circumstances. Was kept informed of the vehicle status. Everyone was professional and courteous More
by sag
Employees Worked With
Mike Burnheimer
June 12, 2019
Great salesman Atmosphere was welcoming and salesman great. The dealership was clean and all employees were friendly. George especially was very accommodating. Wou Atmosphere was welcoming and salesman great. The dealership was clean and all employees were friendly. George especially was very accommodating. Would certainly reccomend him and dealership. More
by tdclvay
Employees Worked With
George Conrad, Garrett Spangler
