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Spangler Subaru
Johnstown, PA
382 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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382 Reviews of Spangler Subaru
June 29, 2019
new car purchase I decided to purchase a new car. I have been a Spngler customer before and was very pleased with them. I wanted another forester and I knew Spangler I decided to purchase a new car. I have been a Spngler customer before and was very pleased with them. I wanted another forester and I knew Spangler was the place to go More
by johaynes0902
Verified CustomerEmployees Worked With
Forrest Spangler-owner, George Conrad, Garrett Spangler
June 26, 2019
Love This Car Mike, the salesperson, was most helpful and attentive. Listened to me and answered my questions. He showed me what I asked to see but I felt no pres Mike, the salesperson, was most helpful and attentive. Listened to me and answered my questions. He showed me what I asked to see but I felt no pressure to commit. Since i had recently had a bad experience at another dealership (not Subaru) he handled my anxiety nicely. Denise, who handled the paperwork, was pleasant and easy to talk to. And as I said in my title, I love the car, More
by akfurlong
Employees Worked With
Denise, Mike Burnheimer
June 26, 2019
Great service Very helpful staff. Got me in on short notice before a trip. They addressed all of my concerns and the cost was very reasonable — even on a six year o Very helpful staff. Got me in on short notice before a trip. They addressed all of my concerns and the cost was very reasonable — even on a six year old car. I rarely take my Subaru anywhere else even though it is a bit of a drive for me. More
by Long time customer
Employees Worked With
Mike Burnheimer
June 25, 2019
Quick and thorough I did a walk in service for an oil change. They not only changed my oil and filter, but did a complete check of all major systems. They reviewed the r I did a walk in service for an oil change. They not only changed my oil and filter, but did a complete check of all major systems. They reviewed the results with me, made recommendations, washed my car, and sent me on my way. All in under an hour! More
by M Burk
Employees Worked With
Jesse Woody, Ryan Spangler
June 25, 2019
Excellent Service Everyone at Spangler Subaru was very courteous and the work was done fast -- I did not have to wait too long for my car to be serviced - I vey much ap Everyone at Spangler Subaru was very courteous and the work was done fast -- I did not have to wait too long for my car to be serviced - I vey much appreciated that. More
by mfb1959
Employees Worked With
Jeff Ott, Mike Burnheimer
June 23, 2019
Very good Serviced our vehicle and managed to squeeze in the recall that was on the car.The recall was scheduled for a later date. Thank you Serviced our vehicle and managed to squeeze in the recall that was on the car.The recall was scheduled for a later date. Thank you More
by Scotro99
Employees Worked With
Ryan Spangler
June 20, 2019
Great, friendly, knowledgeable The moment we walk in the dealership- we are treated like family. WE have been customers since 1980. Our family consist of four members and of cours The moment we walk in the dealership- we are treated like family. WE have been customers since 1980. Our family consist of four members and of course drive only Subaru from the Spanglers. Our longtime salesman, Mike Burnheimer is considered a friend . Our experience from choosing the perfect car for me, the knowledge and patience Mike has and the smooth process of purchasing our vehicle was so awesome. Denise handled all our paperwork with ease and made us so comfortable in our decisions. I have seen the dealership grow thru the years which is a statement in itself. Just a great experience every visit. More
by lea656
Employees Worked With
Jim Paff and Denise Diehl, Mike Burnheimer
June 19, 2019
Excellent experience Got my car in earlier than expected. Called me right away. Gave me a quote and said it would be done the next day. Final bill came in cheaper than I e Got my car in earlier than expected. Called me right away. Gave me a quote and said it would be done the next day. Final bill came in cheaper than I expected. When I couldn't get there they had no problem keeping it there another night. More
by DLDAGGS
Employees Worked With
Ryan Spangler
June 17, 2019
Spangler Subaru is an excellent family business operated with the care that is required for any small business to succeed even though it is part of a large corporatio is an excellent family business operated with the care that is required for any small business to succeed even though it is part of a large corporation. The Express Service is convenient for many limited issues and appointments for routine care are scheduled within acceptable time frames. All routine maintenance and other repairs have been done appropriately and professionally. More
by jlbarnhart
Employees Worked With
Garrett Spangler, Ryan Spangler
June 17, 2019
Getting facts was laborious. My experience started online where I inquired about a used vehicle. The online salesperson encouraged me to quickly swing by to get a chance at the ve My experience started online where I inquired about a used vehicle. The online salesperson encouraged me to quickly swing by to get a chance at the vehicle. When I arrived, I was told that they are not actually selling any vehicles at the time due to hail damage. Why didn't they tell me that before I drove all the way there? I take the car for a drive and intend on negotiating price and getting a price on my vehicle for trade-in. We never came to an agreement on price and I never received a price for my trade-in. I was told they would call me with that later. I wait a few days and get no call. I finally call back and reach someone from the service center who gives me the trade-in value. I tell them to have the salesperson call me back when they can. They never do. After a week I finally get ahold of the salesperson I started with and agree to go in and look at a different used vehicle. We started talking about the new vehicles with the low financing and we agreed to a new vehicle, that had been damaged by the previously mentioned hail. We asked if this damage would show up on the cars history and we are told that it shouldn't. After a couple days and them running my credit, we are called to be notified that the low financing was not applicable to vehicles that had hail damage, but they would run my credit again with other banks to get me the lowest % financing and adjust the cars price to maintain my monthly payment amount. When I asked why the financing was pulled, I was told the bank would finance those vehicles since they were damaged. This made me ask again if this damage would show up on a car history report and now they say yes it would. I ended up getting a vehicle off of their lot that did not have the hail damage and that they worked on the price with me. It was a long drawn out experience and I felt like I really had to pry to get to all the information about these vehicles. I know it is a business, but not saying the whole truth is the same as lying. I would have been much more receptive, and made the same decision had they been forward with me. I will still get another Subaru, but will most likely make the trip somewhere else when I make my next purchase. More
by Cptnagrom
Employees Worked With
George Conrad, Jared Matson, Garrett Spangler
