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Spangler Subaru

Johnstown, PA

4.6
378 Reviews

219 Alvin St

Johnstown, PA

15904

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378 Reviews of Spangler Subaru

July 05, 2019

Yearly inspection Service was completed in a timely manner and was able to get a loan car while my car was repaired. Everything was explained to me regarding my car. More

by moore.joyce99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
July 03, 2019

State Inspection Always thorough and fair ~ perfomed PA State Inspection, noticed air filters were sorry and brought them out to show to me. It is wonderful to be able More

by dvillediehards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ott, George Conrad, Ryan Spangler
July 03, 2019

Leasing from afar I was out of state but interested in leasing a new Subaru before June's rebates expired. Katie Penrod and everyone I dealt with at Spangler Subaru wa More

by joshsmith7901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Penrod, Denise ?, Mark Neeson
July 01, 2019

Easy and stressless Salesman, Jarod, was very attentive and explained all details. Dealership has always been very prompt in anything with the vehicles I have purchased ( More

by CORBYX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Matson, Garrett Spangler
July 01, 2019

Great !! Jim and SOA was very helpful, getting our repairs covered under warranty even though it was passed the mileage for coverage. Plus the use of a car un More

by ematula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Craft
June 29, 2019

How can a car change in one month & 570 miles? 2015 Subaru Forester oil change and brake lamp switch recall done 5/24/19 with multi-point inspection front and rear tire tread 6/32" mileage was 3453 More

by pahunterjls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Ott
Jul 11, 2019 -

Spangler Subaru responded

Hi pahunterjls, We’re very sorry to hear about your experience! When you had been here for the inspection on 12/8/18, the rear brakes were measured at 7/32, the front and rear tires were measured at 5/32, and the mileage out was 32,020. As the service advisor explained, the rear brakes needed replaced because they had rusted over winter. As for the tires, when you had been here for service on 5/24/19, our techs did, in fact, erroneously measure the tire tread depth. We do apologize for this and will be retraining to ensure this doesn’t happen again. However, the tires did decrease from 5/32 in the front and rear to 1/32 in the front and 2/32 in the rear when we measured again with the mileage at 35,105, an increase of 3,000 miles. We provide these measurements so you have all available options to ensure your vehicle is as safe as possible. Our Service Advisors are not paid commission so they have no incentive to push additional sales. That is not part of the philosophy we embody. If you have any additional questions or concerns, please do not hesitate to contact our Service Manager, Ryan Spangler at (866) 779-4775.

June 29, 2019

new car purchase I decided to purchase a new car. I have been a Spngler customer before and was very pleased with them. I wanted another forester and I knew Spangler More

by johaynes0902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forrest Spangler-owner, George Conrad, Garrett Spangler
June 26, 2019

Love This Car Mike, the salesperson, was most helpful and attentive. Listened to me and answered my questions. He showed me what I asked to see but I felt no pres More

by akfurlong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise, Mike Burnheimer
June 26, 2019

Great service Very helpful staff. Got me in on short notice before a trip. They addressed all of my concerns and the cost was very reasonable — even on a six year o More

by Long time customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Burnheimer
June 25, 2019

Quick and thorough I did a walk in service for an oil change. They not only changed my oil and filter, but did a complete check of all major systems. They reviewed the r More

by M Burk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Woody, Ryan Spangler
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