Southwest Motors
Pueblo, CO
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Southwest Motors: We Do Let Friends Drive Junk DO NOT BUY A CAR FROM SOUTHWEST MOTORS! At 19 years old, trying to get my feet on the ground I decided to purchase my first car because I was tired of DO NOT BUY A CAR FROM SOUTHWEST MOTORS! At 19 years old, trying to get my feet on the ground I decided to purchase my first car because I was tired of dealing with repairs from my 1995 GMC Jimmy. On November 3, 2014, I bought a 2005 Nissan Maxima from Southwest Motors. Less than a year later, I've seen my car on a tow truck 6 TIMES! I've spent almost $3,000 on a car I purchased 7 months ago! So now I've spent $11,000!!! And you know what I have to show for it? The guilt of giving away a 1995 GMC JIMMY that ran BETTER! And the biggest problem is SOUTHWEST MOTORS KNEW WHAT WAS WRONG. After two weeks of having my car, the service engine soon light popped on. We took it back to Southwest and they said they fixed a cylinder, but after taking it to Nissan we learned the problem had to do with the catalyst converter which is a $1200 fix. SOUTHWEST MOTORS purposefully set the service engine soon light when potential customers test drove the car. After multiple repairs I have learned that you can go 100 miles after reseting the SES light before it pops back on again. I know that you can't blame a dealership for how people treat their cars but when you take a car back because there is a problem right after you bought it and the dealership lies about fixing the problem that is UNETHICAL! SOUTHWEST MOTORS IS UNETHICAL AND I WILL NEVER PURCHASE A CAR FROM THEM AGAIN! I ADVISE YOU TO DO THE SAME! They also used the picture they took of me after I bought the car for marketing on social media without my permission! I hope my picture didn't go to tricking other people to buying their cars! #notsohappycustomer Update-Have you bought a car from Southwest Motors? You want to get work done at their service center? THINK TWICE. Sure Southwest talked to me about my situation after I put my bad review on Facebook. So I went in and talked to Jerome about what was going on and apparently they have NO RECORD OF MY CAR EVER BEING SERVICED THERE! Haha this place is a joke. If you bought a Nissan, go to the Dave Solon Nissan Service Center so that they can fix all of the problems your car will have since you bought it at Southwest Motors. They've already taken care of a lot of mine. More
TERRIBLE BUSINESS!! Ken sold us a truck with major mechanical and electrical issues and when we mentioned these issues before purchasing the truck, Ken told us to go ahea Ken sold us a truck with major mechanical and electrical issues and when we mentioned these issues before purchasing the truck, Ken told us to go ahead and buy it and they would take care of us. Not only did they not fix all the issues, leaving us with an unsafe vehicle, but they treated my husband with complete disrespect when he brought the truck in for repairs. When I left a negative review on their Facebook page, the owner called my husband and yelled, yes, literally yelled, at him! Then, I filed a complaint with the BBB and in response, the owner referred to me as a "miserable b*****"! I have never been treated like this before and am ashamed for the owner. Check out your car really well by a third party before purchasing from this dealership. AWFUL!! More