Southwest Motors

Terrible customer service Southwest Morors has the worst customer service and they make you feel like you are wasting their time. They only want to deal with you if you have gr Southwest Morors has the worst customer service and they make you feel like you are wasting their time. They only want to deal with you if you have great credit. My husband and I went there to look at cars. I am thinking of trading in my car and yes, I am upside down in it but only by $4,000. The sales manager proceeded to tell the salesman that was "working" with us that we are $10,000 upside down and we owe like $5,000 more dollars than what my Credit Union stated. I never saw the sales manager so I am not sure if he even existed. I know exactly how much I owe!!! The salesman then stated that they are not willing to work us at all. I get that I have xxxxty credit and I am upside down in my car but I always see their commercials and they state that they are willing to work with anyone! By the way, the salesman "working with us" is Roger!!! He thinks that people are wasting his time if they have bad credit. He will try to sell you 2013 BMW 320i that sounds like crap when you start it and is priced $5,000 higher than blue book and that is if the car was in great condition. I would not recommend Southwest Motors to my worst enemy!!!!!!! More

Southwest Motors: We Do Let Friends Drive Junk DO NOT BUY A CAR FROM SOUTHWEST MOTORS! At 19 years old, trying to get my feet on the ground I decided to purchase my first car because I was tired of DO NOT BUY A CAR FROM SOUTHWEST MOTORS! At 19 years old, trying to get my feet on the ground I decided to purchase my first car because I was tired of dealing with repairs from my 1995 GMC Jimmy. On November 3, 2014, I bought a 2005 Nissan Maxima from Southwest Motors. Less than a year later, I've seen my car on a tow truck 6 TIMES! I've spent almost $3,000 on a car I purchased 7 months ago! So now I've spent $11,000!!! And you know what I have to show for it? The guilt of giving away a 1995 GMC JIMMY that ran BETTER! And the biggest problem is SOUTHWEST MOTORS KNEW WHAT WAS WRONG. After two weeks of having my car, the service engine soon light popped on. We took it back to Southwest and they said they fixed a cylinder, but after taking it to Nissan we learned the problem had to do with the catalyst converter which is a $1200 fix. SOUTHWEST MOTORS purposefully set the service engine soon light when potential customers test drove the car. After multiple repairs I have learned that you can go 100 miles after reseting the SES light before it pops back on again. I know that you can't blame a dealership for how people treat their cars but when you take a car back because there is a problem right after you bought it and the dealership lies about fixing the problem that is UNETHICAL! SOUTHWEST MOTORS IS UNETHICAL AND I WILL NEVER PURCHASE A CAR FROM THEM AGAIN! I ADVISE YOU TO DO THE SAME! They also used the picture they took of me after I bought the car for marketing on social media without my permission! I hope my picture didn't go to tricking other people to buying their cars! #notsohappycustomer Update-Have you bought a car from Southwest Motors? You want to get work done at their service center? THINK TWICE. Sure Southwest talked to me about my situation after I put my bad review on Facebook. So I went in and talked to Jerome about what was going on and apparently they have NO RECORD OF MY CAR EVER BEING SERVICED THERE! Haha this place is a joke. If you bought a Nissan, go to the Dave Solon Nissan Service Center so that they can fix all of the problems your car will have since you bought it at Southwest Motors. They've already taken care of a lot of mine. More

TERRIBLE BUSINESS!! Ken sold us a truck with major mechanical and electrical issues and when we mentioned these issues before purchasing the truck, Ken told us to go ahea Ken sold us a truck with major mechanical and electrical issues and when we mentioned these issues before purchasing the truck, Ken told us to go ahead and buy it and they would take care of us. Not only did they not fix all the issues, leaving us with an unsafe vehicle, but they treated my husband with complete disrespect when he brought the truck in for repairs. When I left a negative review on their Facebook page, the owner called my husband and yelled, yes, literally yelled, at him! Then, I filed a complaint with the BBB and in response, the owner referred to me as a "miserable b*****"! I have never been treated like this before and am ashamed for the owner. Check out your car really well by a third party before purchasing from this dealership. AWFUL!! More