Southwest Motors
Pueblo, CO
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Mike Zavislan built Southwest Motors from the ground up. Anyone at Southwest will tell you that Mike is in the office just about every day working hard to keep the dealership going and growing. They’ll tell Anyone at Southwest will tell you that Mike is in the office just about every day working hard to keep the dealership going and growing. They’ll tell you that he’s an honest, fair-minded upstanding guy and he comes off that way in his commercials. So can you blame me for not understanding why, when I wrote to tell him that a few weeks after I bought my Nissan Rogue from Southwest, an $85 oil change ended up costing $1100, he never responded? The letter I wrote to Mike was addressed to him, marked “Personal” and detailed how his service department was responsible for the problems that ended up costing me $1100. A month went by. Never heard a word back. Maybe Mike is just another car salesman after all? More
I live nine hours away. Found a vehicle they had in stock came to an agreement on price via email. Exchanged some texts with pictures of my trade in they said they would hol Found a vehicle they had in stock came to an agreement on price via email. Exchanged some texts with pictures of my trade in they said they would hold the vehicle and I could pick it up the following day. Thought everything was good and they texted me at the end of the day to say the vehicle had been sold to another customer. More
Victor and everyone @ SW Motors was extremely helpful, knowledgeable, and kind. One of the best vehicle buying experiences we've had. Great selection & great prices. We came from out of state to check out knowledgeable, and kind. One of the best vehicle buying experiences we've had. Great selection & great prices. We came from out of state to check out SW Motors and next time we need a car, we'll go back again. More
Victor Martinez did an amazing job in helping us find the perfect SUV. Friendly, patient and very knowledgeable. We highly recommend him to anyone looking to purchase a vehicle. 5 star! perfect SUV. Friendly, patient and very knowledgeable. We highly recommend him to anyone looking to purchase a vehicle. 5 star! More
This is an excellent company. They were very responsive to me and were helpful in every way. They dealt with consideration and went over and above to provide service. They were very responsive to me and were helpful in every way. They dealt with consideration and went over and above to provide service. More
Beware of Southwest Motors: Deceptive Practices and Disregard for Customers I must share my unsettling experience with Southwest Motors, a dealership that operates with deceitful practices and shows Disregard for Customers I must share my unsettling experience with Southwest Motors, a dealership that operates with deceitful practices and shows a complete lack of concern for customer satisfaction. Potential buyers should exercise extreme caution when considering purchasing a vehicle from this dealership. Their deplorable communication, failure to disclose crucial information, and disregard for customer safety are alarming. My ordeal began when I decided to purchase a truck from Southwest Motors. The salesperson appeared friendly and assured me of a seamless process. However, after signing the contract and preparing to take possession of the truck, my optimism quickly turned into dismay. To my shock, the dealership sold me a truck that required extensive repairs before it could even be driven on the road. They conveniently neglected to inform me of this critical issue, and only after insisting on immediate possession did I discover the truth. Selling a vehicle in such a deplorable state without disclosing the need for repairs is morally and ethically wrong. When I reached out to the sales manager, Jerome Howes, seeking accountability and expressing my frustration, his response was deeply concerning. He displayed a complete lack of concern and even mocked me for making a fuss over a car with just a mere four thousand dollar deposit. My calls and messages went unanswered, highlighting their lack of commitment to customer satisfaction. It is clear that Southwest Motors places little value on their customers once the sale is made. I must caution potential buyers about the dealership's so-called "month's warranty." This warranty is not a genuine gesture of generosity or commitment to quality. It is a tactic used to cover their tracks and mitigate the consequences of selling vehicles in extremely poor working condition. Southwest Motors anticipates that buyers will encounter issues soon after the purchase, forcing them to return for repairs. This exploitative strategy is aimed at deceiving unsuspecting customers. If you are considering doing business with Southwest Motors in Pueblo, exercise extreme caution. Their deceptive communication, disregard for customer satisfaction and safety, and exploitative warranty practices expose a deeply flawed and unscrupulous business model. Southern Colorado is home to numerous reputable dealerships that prioritize transparency, customer satisfaction, and vehicle quality. I strongly urge you to explore these alternatives to avoid falling victim to Southwest Motors' deceptive practices. Protect yourself and your investment by steering clear of this used car dealership at all costs. More
Super awesome experience here with Jerry! I tell you what, they gave me a good price on my trade in (even though it had existing body damage) and a very fair deal on the car I purchased! I I tell you what, they gave me a good price on my trade in (even though it had existing body damage) and a very fair deal on the car I purchased! I couldn't be happier. The process was quick, efficient and painless. They explained how all loan rates were currently high for financing, which I also appreciated them explaining as my prior loan was less apr.... He said he even tried the bank I was already financed through and it was a higher apr % than what they offered. I have one month to make sure the car is sound. As long as that month is good, this will be one of the better car buying experiences I've ever had. More
Had a great experience at southwest motors go ask for Ryan Quintana, he’s a great guy and great salesmen, he helped me get my new car at a great price! Ryan Quintana, he’s a great guy and great salesmen, he helped me get my new car at a great price! More
Southwest Motors has great deals! Ask for Daniel Snow, professional, friendly, low pressure! I’m pleased with the process of purchasing a vehicle at this dealership. Thank you for a g Ask for Daniel Snow, professional, friendly, low pressure! I’m pleased with the process of purchasing a vehicle at this dealership. Thank you for a great experience! More