Southwest Chrysler Dodge Jeep RAM

The only reason I gave them 1 Star was the sales staff The only reason I gave them 1 Star was the sales staff at the used lot was wonderful. The finance department is where the problems are. Gary in fina The only reason I gave them 1 Star was the sales staff at the used lot was wonderful. The finance department is where the problems are. Gary in finance is one of the worst human beings I have ever met. My son is in his 20’s and starting out. He bought a truck from them but wanted to keep his payments low so he wasn’t in over his head. Gary was very insistent he purchase an extended warranty that he couldn’t afford even though the vehicle had very low miles. When he wouldn’t buy the warranty when everything was done and signed you could tell Gary was mad. He began insulting my son. Saying looks like your mom is going to be making your truck payments. And that since he wouldn’t buy the warranty that the truck was going to break down and that his mom would be the one paying to fix it. He was very demeaning and insulting. Instead of leaving happy and excited about buying his first vehicle for himself. He left depressed and beat down. More

Quick and Easy Experience This dealership was quick to make things happen for my jeep buying experience. We worked with David Brooks over the phone (i.e., we live two hours awa This dealership was quick to make things happen for my jeep buying experience. We worked with David Brooks over the phone (i.e., we live two hours away) and he was straight to the point and did not delay anything in the buying process. Definitely would recommend!!! More

Easy buying experience Love this place. Never bought a vehicle from a dealership in my life and charlie and Jeremy both were great to work with. Genuinely cared and respecte Love this place. Never bought a vehicle from a dealership in my life and charlie and Jeremy both were great to work with. Genuinely cared and respected my decisions the along the way and helped me make the best purchase that i could. Great group of guys over there would definitely recommend buying from them. More

Great Deal on company van Dealership was quick to respond to my inquiry on a new Promaster cargo van they had advertised on autotrader.com. He worked with us every step of the Dealership was quick to respond to my inquiry on a new Promaster cargo van they had advertised on autotrader.com. He worked with us every step of the way and they even delivered the van to El Paso! Great experience. More

New truck Did business with David Brooks easy to visit with and makes the truck buying experience as painless as it can be in and out within an hour. Did business with David Brooks easy to visit with and makes the truck buying experience as painless as it can be in and out within an hour. More

Great! We had a great experience here buying our first new vehicle! Thanks to Morgan Emigh! Highly recommend! Great service, super friendly! Awesome team tha We had a great experience here buying our first new vehicle! Thanks to Morgan Emigh! Highly recommend! Great service, super friendly! Awesome team that got us in a new vehicle! More

Outstanding experience The sales professional I dealt with was remarkable and I would highly recommend him to anyone who chooses to go to tgis dealership. Morgan Emigh was r The sales professional I dealt with was remarkable and I would highly recommend him to anyone who chooses to go to tgis dealership. Morgan Emigh was respectful, kept me in the loop as things were getting done and contstantly making sure I was good! I highly recommend if you do go there ask for him he won't disappoint! More

Great salesperson, Poor Sales Manager Contacted the dealership on Weds of this week due to search on Autotrader and found a demo Jeep Grand Cherokee with the exact color and option package Contacted the dealership on Weds of this week due to search on Autotrader and found a demo Jeep Grand Cherokee with the exact color and option packages I have been looking for. Great deal at $50k. Got a reply from Blake Black and emailing back and forth, until the emails from him stopped at 5:44pm. Called dealership next morning and found out he was out of the dealership for the day and spoke with Chris Green. Great guy, nice attitude. Had Charlie their salesperson back in touch with me in minutes and we went back and forth finally arriving with a deal on trade-in and purchase of new Jeep. Great! Credit application completed, I signed the proposed deal sheet and was extremely pleased. Until the next morning at 9:30am when Mr. Black returned my call and started asking odd questions about the deal, what were the terms, who was I dealing with. Started to feel this was not going to be a great experience. It was not. Now wants $4000 more for a demo vehicle at end of model year. Told him I would not like to work with him but would work with Charlie or Chris. He proceeded to tell me that he was the SALES MANAGER and even if I was dealing with Charlie or Chris I would not get any better deal. I ask for his boss and he said it was the owner and he would "see if he could call me". Charlie called shortly later and apologizes profusely for "his mistake". I have a lot of family that lives in Cleburne, Burleson, Godley, Joshua. Gonna make sure they all know this is not a dealer to work with. More

The best! Excellent place to get a new vehicle..helpful staffs and friendly. Had a great experience in buying my new vehicle. I highly recommend this place. Excellent place to get a new vehicle..helpful staffs and friendly. Had a great experience in buying my new vehicle. I highly recommend this place. More

The best One of the friendliest places and the most respectful transparent sales process I have experienced. Someone has cultivated a warm, friendly, client fi One of the friendliest places and the most respectful transparent sales process I have experienced. Someone has cultivated a warm, friendly, client first culture here. More