Southwest Chrysler Dodge Jeep RAM

Outstanding experience The sales professional I dealt with was remarkable and I would highly recommend him to anyone who chooses to go to tgis dealership. Morgan Emigh was r The sales professional I dealt with was remarkable and I would highly recommend him to anyone who chooses to go to tgis dealership. Morgan Emigh was respectful, kept me in the loop as things were getting done and contstantly making sure I was good! I highly recommend if you do go there ask for him he won't disappoint! More

Great salesperson, Poor Sales Manager Contacted the dealership on Weds of this week due to search on Autotrader and found a demo Jeep Grand Cherokee with the exact color and option package Contacted the dealership on Weds of this week due to search on Autotrader and found a demo Jeep Grand Cherokee with the exact color and option packages I have been looking for. Great deal at $50k. Got a reply from Blake Black and emailing back and forth, until the emails from him stopped at 5:44pm. Called dealership next morning and found out he was out of the dealership for the day and spoke with Chris Green. Great guy, nice attitude. Had Charlie their salesperson back in touch with me in minutes and we went back and forth finally arriving with a deal on trade-in and purchase of new Jeep. Great! Credit application completed, I signed the proposed deal sheet and was extremely pleased. Until the next morning at 9:30am when Mr. Black returned my call and started asking odd questions about the deal, what were the terms, who was I dealing with. Started to feel this was not going to be a great experience. It was not. Now wants $4000 more for a demo vehicle at end of model year. Told him I would not like to work with him but would work with Charlie or Chris. He proceeded to tell me that he was the SALES MANAGER and even if I was dealing with Charlie or Chris I would not get any better deal. I ask for his boss and he said it was the owner and he would "see if he could call me". Charlie called shortly later and apologizes profusely for "his mistake". I have a lot of family that lives in Cleburne, Burleson, Godley, Joshua. Gonna make sure they all know this is not a dealer to work with. More

The best! Excellent place to get a new vehicle..helpful staffs and friendly. Had a great experience in buying my new vehicle. I highly recommend this place. Excellent place to get a new vehicle..helpful staffs and friendly. Had a great experience in buying my new vehicle. I highly recommend this place. More

The best One of the friendliest places and the most respectful transparent sales process I have experienced. Someone has cultivated a warm, friendly, client fi One of the friendliest places and the most respectful transparent sales process I have experienced. Someone has cultivated a warm, friendly, client first culture here. More

Fantastic experience Went in to test drive a Grand Cherokee, left with a 2018 Challenger. Steve Wooten is a wonderful man to work with when buying a vehicle. Went in to test drive a Grand Cherokee, left with a 2018 Challenger. Steve Wooten is a wonderful man to work with when buying a vehicle. More

Great experience! Best salesman ever! Steve Wooten helped me with my vehicle purchase. He was courteous, knowledgeable Nd willing to listen to what I really wanted in a truck. I am plea Steve Wooten helped me with my vehicle purchase. He was courteous, knowledgeable Nd willing to listen to what I really wanted in a truck. I am pleased to say I got more than expected and Steve took his time with me and got the deal done. I highly recommend this man to sell any vehicle he will definitely help you. Luis in finance explained everything to me also. He took the time to explain the paperwork and answered all my questions. Thanks Steve for all your help and patience. Linda O More

Great Service, Great Price, Great Experience I had a great experience at Lone Star. They had the car that I wanted at the best price in the Metroplex. Tristan in sales and Luis in Finance made my I had a great experience at Lone Star. They had the car that I wanted at the best price in the Metroplex. Tristan in sales and Luis in Finance made my shopping experience quick and easy. I live in Dallas and still come down to Lone Star to do business and have my vehicles serviced. More

Fastest vehicle purchase ever!!! Morgan Emigh sold me a Ram Rebel and this was absolutely the easiest, fastest, best vehicle purchase ever!!! I found the truck I wanted online, told h Morgan Emigh sold me a Ram Rebel and this was absolutely the easiest, fastest, best vehicle purchase ever!!! I found the truck I wanted online, told him how much I wanted for my trade-in and literally purchased the vehicle within a day! I was in and out of the dealership in an hour and half! I would definitely recommend this salesman and dealership if you are looking for a no haggle purchase. More

Great crew at Lone Star Autoplex The complete dealership is super nice, great, but not pushy sales personal. Juan A was very knowledgeable, and he is the reason we returned the next d The complete dealership is super nice, great, but not pushy sales personal. Juan A was very knowledgeable, and he is the reason we returned the next day, and bought a Jeep Cherokee. Thank you for a great experience. More

Dissed for pennies My opinion is that basically, if you are not in the hot demographics as a client, at least I may have been washed out as an unimportant trade. My opinion is that basically, if you are not in the hot demographics as a client, at least I may have been washed out as an unimportant trade. When I owned at the least one Dodge continuously since 1966, and previously loved my Dodges. But for no more than a few hundred dollars, dispute on my $2500.00 (useless I see it) Warranty Forever package....with 3 trips to LoneStar to fix one tiny fuel leak light, they could not or did not fix the first times....when the chips were down the service department failed me, openly willing to terminate such a long Dodge loyalty. For their own inability to fix one tiny light in the course of no more than one k miles driven, whereas the vehicle I bought for my use set on their lot for weeks in total. I smiled over the many weeks; they gave up on satisfaction so now I do on them as well, where it took much for me to give up on Dodge since 1966. In my opinion, as of course all of the above is, as some of the days and over a week at a time they kept my truck, they may have wanted to teach me a lesson....to not bother them with their mistakes. I paid. More