Southwest Chrysler Dodge Jeep RAM

David Brooks (dealer) gets 5 stars, but the dealership gets 3. I didn't end up buying a car here, but I came somewhat close. Had the dealership discounted the price of the > $50,000 truck even a paltr gets 3. I didn't end up buying a car here, but I came somewhat close. Had the dealership discounted the price of the > $50,000 truck even a paltry $500, I would have bought it. However, the "manager" - I assume finance or internet - was confident it was a great price even though Truecar and Carguru both said it wasn't. The irony here is that I took advantage of a great RAM deal elsewhere only 3 days after this deal didn't make and I see now that the dealership has already lowered the price only 7 days later, completely contradicting their stance with me that cost them the deal. This loss is on you, "manager". Still going to give David Brooks a 5-star review because I think he earned it. With as much paranoia and guard-up as some of us have with even approaching a traditional dealership these days vs. the up-and-coming simplicity of online car buying, David was about as straight forward as it gets. 0 sketchy sales talk, no 4-corner pitch, no drama... just simply "going to do a deal if we can, and if we can't, we'll shake hands and walk away" (his words). That' what you want to hear (and experience) with a car dealer. If you look through this website for a trustworthy salesperson, his name comes up over and over so for me (and I would recommend for you) it should be David or no one. Good luck, David. More

Ask for David Brooks for a great Ram buying experience We drove up from Georgetown TX to meet with David Brooks after seeing the Ram we wanted on-line. He sent all of the information we requested online a We drove up from Georgetown TX to meet with David Brooks after seeing the Ram we wanted on-line. He sent all of the information we requested online and then had the Ram waiting in the front of the lot for us when we arrived. David has the greatest customer service skills; he was super friendly, extremely knowledgable and gave us the full tour of all the Rams functionality before we took off for the drive home. All in all, it was a great experience! More

Great sales reps at this dealership. David Brooks was helpful throughout the buying process. He was very encouraging even when I was about to walk away. Would also like to thank Rosie for her assistance. helpful throughout the buying process. He was very encouraging even when I was about to walk away. Would also like to thank Rosie for her assistance. she helped keep the ball rolling. Would buy from this dealership again. More

We had David helping us purchase a vehicle and it was the best experience we have ever had at a dealership! You can tell he and everyone else we worked with really care about their clients, they did an amazi best experience we have ever had at a dealership! You can tell he and everyone else we worked with really care about their clients, they did an amazing job and made us feel so comfortable. I plan to recommend this place to anyone I know looking to buy a vehicle in the future! More

The only reason I gave them 1 Star was the sales staff The only reason I gave them 1 Star was the sales staff at the used lot was wonderful. The finance department is where the problems are. Gary in fina The only reason I gave them 1 Star was the sales staff at the used lot was wonderful. The finance department is where the problems are. Gary in finance is one of the worst human beings I have ever met. My son is in his 20’s and starting out. He bought a truck from them but wanted to keep his payments low so he wasn’t in over his head. Gary was very insistent he purchase an extended warranty that he couldn’t afford even though the vehicle had very low miles. When he wouldn’t buy the warranty when everything was done and signed you could tell Gary was mad. He began insulting my son. Saying looks like your mom is going to be making your truck payments. And that since he wouldn’t buy the warranty that the truck was going to break down and that his mom would be the one paying to fix it. He was very demeaning and insulting. Instead of leaving happy and excited about buying his first vehicle for himself. He left depressed and beat down. More

Quick and Easy Experience This dealership was quick to make things happen for my jeep buying experience. We worked with David Brooks over the phone (i.e., we live two hours awa This dealership was quick to make things happen for my jeep buying experience. We worked with David Brooks over the phone (i.e., we live two hours away) and he was straight to the point and did not delay anything in the buying process. Definitely would recommend!!! More

Easy buying experience Love this place. Never bought a vehicle from a dealership in my life and charlie and Jeremy both were great to work with. Genuinely cared and respecte Love this place. Never bought a vehicle from a dealership in my life and charlie and Jeremy both were great to work with. Genuinely cared and respected my decisions the along the way and helped me make the best purchase that i could. Great group of guys over there would definitely recommend buying from them. More

Great Deal on company van Dealership was quick to respond to my inquiry on a new Promaster cargo van they had advertised on autotrader.com. He worked with us every step of the Dealership was quick to respond to my inquiry on a new Promaster cargo van they had advertised on autotrader.com. He worked with us every step of the way and they even delivered the van to El Paso! Great experience. More

New truck Did business with David Brooks easy to visit with and makes the truck buying experience as painless as it can be in and out within an hour. Did business with David Brooks easy to visit with and makes the truck buying experience as painless as it can be in and out within an hour. More

Great! We had a great experience here buying our first new vehicle! Thanks to Morgan Emigh! Highly recommend! Great service, super friendly! Awesome team tha We had a great experience here buying our first new vehicle! Thanks to Morgan Emigh! Highly recommend! Great service, super friendly! Awesome team that got us in a new vehicle! More