Southtowne Chevrolet Cadillac Buick GMC
Newnan, GA
Hours
Sales/Showroom
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I visited Southtowne Chevrolet on 12/21 to address something in one of the tires on my Blazer - it needed to be plugged. Was advised that the hole was too close to the inner wall of the tire - I woul something in one of the tires on my Blazer - it needed to be plugged. Was advised that the hole was too close to the inner wall of the tire - I would have to purchase a tire. I was given a price for the same brand/size tire that is on my vehicle (Michelin Premium LTX, 235/55R20), & advised a tire would be ordered, for my return to the dealership on 12/26 to swap out tires. I called the morning of 12/26 to be told that the tire was never ordered. One service advisor said "the other svce advisor was supposed to order it". That svce advisor claimed they knew nothing about it. The svce advisor I was talking to said that particular tire was discontinued, but had 4 alternate tires in stock (which were more money: Michelin Primacy, 235/55R20), so I went ahead & told him I would purchase 2 of those, & needed an oil change as well, to which he advised to arrive around 4pm. On my way to Southtowne, I received a call from them advising they couldn't accomodate my needed service for that day & requested I return the next day. I told the svce advisor I was already on the way there - I couldn't wait another day. Upon my arrival, I advised the svce advisor that I was willing to wait for them to service my Blazer, which they were able to do by 6pm. Don't appreciate all of the drama & the fact that someone didn't do their job, which made it worse for those working on 12/26, & me....but I am thankful that my Blazer was able to be serviced. I typically don't have issues from the service dept at this dealership. More
I have purchased three vehicles from Southtowne. My previous sale person had retired but Jacob Richards was a worthy successor. The sales manger Eric Polston was great as well and easy to work wit My previous sale person had retired but Jacob Richards was a worthy successor. The sales manger Eric Polston was great as well and easy to work with and straightforward, which I appreciate. Highly recommend Southtowne. More
We took our 2018 GMC Yukon here because it was having some issues. We paid $150 for a diagnostic test. We were told there was a problem with the brakes and a broken motor mount. This would cost approxima some issues. We paid $150 for a diagnostic test. We were told there was a problem with the brakes and a broken motor mount. This would cost approximately $1500 to repair. They also said we needed a new transmission and we were quoted approximately $6500 to replace that. We gave permission to do the $1500 in repairs for the brake problem and the motor mount and that we would do the transmission at a later date. They said ok. However, the next day they called us and said they found another bad part that would cost an additional $500. We said ok even though we were skeptical because if a thorough diagnostic was done, why didn’t that damage turn up at that time. We picked up our truck and drove it home. We reached out to another mechanic who suggested we check the transmission fluid. We did and discovered that there was no transmission fluid in our truck. We spent $12 on transmission fluid, put it in our truck and it’s been running fine since then. We called back up to Southtowne to inquire if the transmission fluid was checked and we were told that it WAS. However, it was left as is. If this is the case, Southtowne allowed us to drive our truck KNOWING that there was no transmission fluid in it. That’s not good. And it makes me skeptical about the entire service call. Did they REALLY find an additional damaged part or were they just trying to get money out of us? Did our transmission really need to be replaced or did it just need some transmission fluid? Whatever the case, Southtowne has lost a customer. We will not be taking our vehicles there for any more services. We have two GMC’s (one the we purchased from them) but we will find somewhere else to get them serviced. More
Tim Jackson at Southtowne always does a great job of getting me in and out with little delay. Great job! getting me in and out with little delay. Great job! More
Price as listed is not the cash price. If paying cash, the price is $1000 more. I spoke with the dealer and was told that “cash is no longer king”. If paying cash, the price is $1000 more. I spoke with the dealer and was told that “cash is no longer king”. More
Southtowne is wonderful, they are quick and efficient every time I come in for service. every time I come in for service. More
Great dealership people are friendly and eager to work with you on any particular problem you might have. with you on any particular problem you might have. More
Excellent service , my service writer is above and beyond expectations. My truck was diagnosed quickly, I was offered a vehicle to drive while my truck was being repaired. Thank you Southtown. I will recomme expectations. My truck was diagnosed quickly, I was offered a vehicle to drive while my truck was being repaired. Thank you Southtown. I will recommend your dealership to all . More
The services are not any good, I my sales man about a pick up truck that I was interested and has not responded to my call. pick up truck that I was interested and has not responded to my call. More
Tim Jackson gets it done! Always a great service experience! I highly recommend the Southtowne service department! Always a great service experience! I highly recommend the Southtowne service department! More