Southlake Nissan - Service Center

Over a hour to get an oil change with an appointment. That's all Thank you That's all Thank you More

Nick and Justin are just the sweetest and most respectful people I have encountered in a service department in my life! Super genuine and care about their customers! people I have encountered in a service department in my life! Super genuine and care about their customers! More

I tool my 22 altima in 5 times for the same problem (seat heaters) they work less now than before they touched it . And now they will no longer return my messages . Absolutely love the car just wish the loca heaters) they work less now than before they touched it . And now they will no longer return my messages . Absolutely love the car just wish the local dealership was competent enough to fixed the seat heaters. Also this is the first negative and only review I've left on anything but I'm truly dissapointed about it. More

Nate Brian Randy are the best. They are always happy to help. If you purchase a vehicle here, do yourself a favor and purchase the warranties-specifically the electronic warranty. They are always happy to help. If you purchase a vehicle here, do yourself a favor and purchase the warranties-specifically the electronic warranty. More

I always bring my cars to Southlake Nissan, Nick B is always professional and very knowledgeable. I highly recommend Southlake Nissan and ask for Nick B in service! always professional and very knowledgeable. I highly recommend Southlake Nissan and ask for Nick B in service! More

I had my car towed to Southlake Nissan because it wouldn’t start. Upon arrival, I described what was happening and Brian immediately said it was the battery! Np.. the battery ( quite dead) was repla wouldn’t start. Upon arrival, I described what was happening and Brian immediately said it was the battery! Np.. the battery ( quite dead) was replaced and I was on my way in no time. HOWEVER later on that evening my car wouldn’t start again. Same clicking noise. I had to have my car towed home ( late Saturday evening) and wait until Monday morning to call Southlake. Brian was immediately apologetic and sent a tow truck to pick up my car at their expense. As luck would have it, my starter also needed to be replaced. Several dollars more but I appreciate their professionalism and kindness! They kept the car an extra day to make sure it started each time and 3 months later, I haven’t had any problems since. More

Nick is an excellent service advisor and person. Easy to talk with and always makes sure the service he delivers is quality! Easy to talk with and always makes sure the service he delivers is quality! More

I will always continue to come back to Southlake Nissan! Nick has become my go to guy and always helps me out, and if you need to break up the cost of your repairs, Nick is a Sunbit expert to break it up fo Nick has become my go to guy and always helps me out, and if you need to break up the cost of your repairs, Nick is a Sunbit expert to break it up for you. Thanks Nick! More

The service shop is very persistent to get it done correctly. One of the service representatives Nathan Holiday was very helpful helped me understand the whole process. Someone that all service reps s correctly. One of the service representatives Nathan Holiday was very helpful helped me understand the whole process. Someone that all service reps should model after. More