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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,168 Reviews
Call Service Center (219) 947-1600

1,168 Reviews of Southlake Nissan - Service Center

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June 03, 2025

I was surprised to know that I was able to buy a new car thanks More

by johnnie19henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Powroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 02, 2025

Super duper, fantabulous, mega-exhilirating, beyond phenomenally great not to mention astonishingly stunning and staggering! More

by petembc134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025

Good work friendly people only thing I would say against them is there garage labor rate is to high my extended warranty would not cover the whole bill and I have one if the best out there so with that said More

by Mickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Southlake Nissan responded

Thank you for the kind words about our team—we're glad you had a positive experience with our staff. We understand your concerns about the labor rate and truly appreciate the feedback. We're always working to provide the best value and will take your comments into consideration. If there's ever anything we can do to assist in the future, don’t hesitate to reach out.

May 26, 2025

To the point , easy to work with, and they are attentive to my needs..thank you More

by CHADW219504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Southlake Nissan responded

Thank you for the great feedback! We're glad to hear the team was easy to work with and attentive to your needs. We appreciate your support!

May 15, 2025

Carlos very professional and helpful answered all our questions I hope we are able to get him everytime we have our car serviced great guy! More

by prgcarlisle
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Maldonado
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May 16, 2025 -

Southlake Nissan responded

Thank you so much for your kind words! We're thrilled to hear that Carlos provided you with professional and helpful service. We'll be sure to pass along your compliments to him—he’ll really appreciate it! We hope he's available for all your future visits as well. Thanks again for choosing us!

May 14, 2025

Mr Will Broughton was the one who help me,real good guy,much appreciated 👍nice guy to help you!! More

by chadw2944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Broughton
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May 14, 2025 -

Southlake Nissan responded

Thank you for the kind words! We're so glad Will Broughton was able to help you and made the experience a positive one. We'll be sure to pass along your appreciation—he'll be happy to hear it!

May 08, 2025

Great service Great customer service and care Gave me a quick response to my call to fix the truck More

by Marciaispas
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Maldonado
Report | Print
May 09, 2025 -

Southlake Nissan responded

Thank you for the great feedback! We're happy we could provide quick and helpful service to get your truck taken care of. We appreciate your trust in us!

May 08, 2025

Excellent service and Brian is always awesome. The best nissan service in the region Excellent More

by sheba2540
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jensen
Report | Print
May 09, 2025 -

Southlake Nissan responded

Thank you for the kind words! We're proud to have Brian on our team and thrilled to hear you consider us the best Nissan service in the region. We appreciate your continued support!

May 07, 2025

Everybody was very proficient. Job was done right and in a timely manner. They communicated everything well with me. More

by mboinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Niko
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May 07, 2025 -

Southlake Nissan responded

Thank you for your feedback! We're glad to hear everything was done right, on time, and communicated clearly. We appreciate your trust and look forward to helping you again in the future!

May 03, 2025

Great service ? ? Brian was very knowledgeable and friendly. He's a great asset to Nissan. And your service department is the best ?? More

by otero435
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jensen
Report | Print
May 05, 2025 -

Southlake Nissan responded

Thank you for the wonderful feedback! We're so glad you had a great experience with Brian and our service department. We truly appreciate your kind words, and we'll be sure to pass them along to Brian and the team. Looking forward to serving you again soon!

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