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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,320 Reviews

1,320 Reviews of Southern Volkswagen Greenbrier - Service Center

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February 12, 2019

Service was quick and fast I dropped my car off Sunday night and by Monday morning before 12 it was finished the job was basically to fix a window that is off track More

by MKENTISH747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 16, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best regards, Farley Perkins Vice President 757-424-4689

February 11, 2019

Great Service Center experience Tim was polite and friendly. He knew exactly what he was talking about and the recommendations were right on the spot. He was not trying to sell me an More

by SIRU.BARBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Feb 16, 2019 -

Southern Volkswagen Greenbrier responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Tim as he will be happy to hear it! We look forward to working with you again in the future! Best regards, Farley Perkins Vice President 757-424-4689

February 09, 2019

Excellent They always keep me informed about what needs to be done with my vehicle. Super fast and easy. Love the service and prices. Everyone is amazing! More

by Aly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 16, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with fast, easy, and informative service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Best regards, Farley Perkins Vice President 757-424-4689

February 09, 2019

Great service experience I was a great experience. Great service, they look my car and fix what it was need it and also look over my car and let me know what else was recommen More

by OMARFLORES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Rosario
Feb 16, 2019 -

Southern Volkswagen Greenbrier responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great service experience at Southern Volkswagen Greenbrier! If there is anything else we can do for you, please feel free to give us a call. Best regards, Farley Perkins Vice President 757-424-4689

February 08, 2019

Quick & Friendly I bought my car in for an oil change, ended up getting an inspection & the service took no longer than 30 to 45 minutes & I was out of there! More

by SAMUELHAZELWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Feb 16, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Best regards, Farley Perkins Vice President 757-424-4689

February 08, 2019

Service I had a great experience with my visit for service on my car from the beginning to the end. I had an appointment scheduled and the service advisor gr More

by LLDAVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 16, 2019 -

Southern Volkswagen Greenbrier responded

It is wonderful to hear that our staff at Southern Volkswagen Greenbrier was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best regards, Farley Perkins Vice President 757-424-4689

February 08, 2019

Tim is Great Tim was awesome, helped me make informative decisions on what to do on my car. He got me in and out quickly, was very professional. More

by Faisoner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 16, 2019 -

Southern Volkswagen Greenbrier responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Tim was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best regards, Farley Perkins Vice President 757-424-4689

February 07, 2019

Service Love Abby, very helpful and accommodating. Radio works well, body work is good. It took a while but I’m happy. I’ll be back, Thank y’all More

by DOREEN.ALDERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Witmer
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for leaving us this great review, Doreen. We are very happy to hear that Abby could be so helpful and accommodating during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Farley Perkins Vice President 757-424-4689

February 07, 2019

Excellent Friendly, knowledgeable and fast service. Wes provided recommendations and suggestions for services that would be beneficial for my vehicle. Overrall More

by KARALEAVELL11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to write this review. We are pleased to hear that Wes was able to provide an overall positive experience. Best, Farley Perkins Vice President 757-424-4689

February 07, 2019

My experience was great ! Tim helped me in the service department. He was great! Very informative and did an excellent job of of breaking down any questions that I had in refer More

by CSMITH59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim (Service department)
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for your feedback. Tim is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Farley Perkins Vice President 757-424-4689

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