Southern Volkswagen Greenbrier - Service Center

Ahead of schedule! We dropped our car off the afternoon before the appointment for an oil change and inspection. We received a call about 3 hours later informing us tha We dropped our car off the afternoon before the appointment for an oil change and inspection. We received a call about 3 hours later informing us that our car was ready! More

Had service done to my vehicle Booked appointment online, received an email from Ryan promptly about any fees I’d have to pay. Ryan kept communication with me during process. Great Booked appointment online, received an email from Ryan promptly about any fees I’d have to pay. Ryan kept communication with me during process. Great employee. More

Thank you Great service, very knowledgeable and helpful. Took time to explain everything in detail, answered all questions and didn’t try to push for extra item Great service, very knowledgeable and helpful. Took time to explain everything in detail, answered all questions and didn’t try to push for extra items to be completed. More

2012 Beetle Engine light Had problem with check engine light coming seems to a normal occurrence with this car had car 6 &1/2 years I think I had 3 or four light come always a Had problem with check engine light coming seems to a normal occurrence with this car had car 6 &1/2 years I think I had 3 or four light come always after a long trip . Any way took in for service took a couple of tries to fix it. Seems to be working fine now .Tim Champion is the best has always looked out for me. Inhave been using this service facility for the past six years and will continue to do so. They do a great job More

Another Day Another Job Done Everything went well with the service. Andrew over in the service department did an excellent job with being patient and professionalism. Been with th Everything went well with the service. Andrew over in the service department did an excellent job with being patient and professionalism. Been with them for 4 years and 7 months. Here's to 5. More

"My Experience" as a customer-Southern Volkswagen Greenbrier Everyone was very professional and courteous. These are the words I want to use to describe my experience as a customer. Nothing else to say. Everyone was very professional and courteous. These are the words I want to use to describe my experience as a customer. Nothing else to say. More

Outstanding. Always I couldn’t fathom bringing my VE anywhere else. Great service is always a priority and it shows. Always recommend them to my friends for service and a I couldn’t fathom bringing my VE anywhere else. Great service is always a priority and it shows. Always recommend them to my friends for service and also for car sales. More

They do what they are allowed to Basically I had a few issues with my 6 month old GTI that needed to be taken care of so I decided to take it in under warranty. Everything was covered Basically I had a few issues with my 6 month old GTI that needed to be taken care of so I decided to take it in under warranty. Everything was covered. But there was distortion in my radio head unit screen so they replaced it but didnt put all the wiring back to how it was. I have a subwoofer and amplifier hooked up in my car so there are RCA cables running to the back of the unit to give the subs connection to the audio. For those of you who don't know what those cables are just imagine on an old school tv how you'd hook up a nintendo youd have a red, white and yellow wire. RCA cables are the same except there are only two of them rather than 3 because they are a left and right audio cable but unlike for the tv setup there is no video cable. I'm pleased with the work they did. It wasn't too much trouble to fix the things I brought it in for but the fact that their tech pulled my after market warranty apart and didn't put it back together bothers me. 3 stars for average. Because they don't go above and beyond. More

Service Ryan (service) was excellent. Friendly, knowledgeable, courteous and got the job done. Other staff, also seemed knowledgeable and friendly. Go Ryan (service) was excellent. Friendly, knowledgeable, courteous and got the job done. Other staff, also seemed knowledgeable and friendly. Good overall expierice with friendly and helpful people. More

Great The services people are friendly and welcoming. They listen to all my concerns and help me find solutions I cannot find Andrew on the list below The services people are friendly and welcoming. They listen to all my concerns and help me find solutions I cannot find Andrew on the list below More