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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,315 Reviews

1,315 Reviews of Southern Volkswagen Greenbrier - Service Center

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October 18, 2024

Andrew is the Best! He took care of the inspection and even saved us another trip by taking care of the oil change! More

by lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in Service
October 18, 2024

They were able to fit me in within an hour for a fuel filter change. Even though they were packed to the brim with customers! More

by FRETDUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
October 18, 2024

Great service and fast ! Andrew is the best. I have been coming here for years. More

by russfirehazard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
October 17, 2024

I wish they vacuumed and washed my car during service. Very disappointed to get my car back dirty! Your competitor washed and vacuumed my cars every visit.. More

by jlpeeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
October 17, 2024

Southern VW service department has exceptional customer service! It is always a pleasure working with them. They are attentive and take care of my Atlas! Andrew, the service manager, always takes care of m More

by obxdaisy1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Smithson
October 17, 2024

Not a good dealership at all terrible place they’re just complete thieves be wary More

by PARKERSCOTT521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wes
October 17, 2024

I appreciate how Andrew always returns my calls in a timely fashion and he communicates timely during the repair. More

by DEBBIE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson.
October 16, 2024

Tim is always so much help. He always lets me know everything that needs to be serviced on my vehicle and tells me why but he never pressure me in to getting any work done. He a More

by pearldrhm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hallal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Boyd
October 16, 2024

After diagnosis I asked service manager how much will be total including all and he said 753.00 but after completing the work I paid 1059.00 which is not professional More

by Clifford Rozario
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
October 15, 2024

Service center assigned to my vehicle was courteous and helpful. He sent text throughout process and completion. More

by A49RSFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew of service dept
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