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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,320 Reviews

1,320 Reviews of Southern Volkswagen Greenbrier - Service Center

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April 18, 2024

Professional service and they answered all my questions and concerns about my vehicle including what the solution is as well. More

by LAZAREVICS330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 18, 2024 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 18, 2024

I really appreciated the individual attention to my specific needs. Adam was professional and clearly expressed the conditions he found. I hope to have him continue to help me with my service needs in More

by CONNIE.WILLIAMS810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bailey
Apr 19, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 18, 2024

Adam was amazing! Very timely with responses and kept me up to date the whole way through. He even provided me with a LOANER! Highly recommend! More

by ALLISONM531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bailey
Apr 19, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 18, 2024

Super service for periodic maintenence of my older vehicle. Provided thorough check up of all needed services. More

by TLKELLNER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, service department
Apr 19, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 18, 2024

Always pleasant to work with and they are very communicative with what's going on during your visit. More

by PRECISETOUCHDETAILING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 19, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 17, 2024

Helping correct auto emissions problem with tdi put car in limp mode.but charging al a cart no package deals here. More

by STRONGWORKER.MH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Otto, Trevor Garvin
Apr 17, 2024 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 17, 2024

The dealership was clean, spacious, and easy to navigate. The staff was friendly and attentive. More

by tamikaw22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Hurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam in the service department , Robert Boyd
Apr 18, 2024 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 16, 2024

Very quick service and thorough inspection of my vehicle, like any dealer they also suggested other maintenance to be done but didn’t pressure me. Adam was very awesome to work with! I’m so very thankful for More

by JANALINSEYEVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Service
Apr 17, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 14, 2024

From the greeters to the valet, everyone was friendly and helpful. I will return again. More

by ELIZABETH.REIMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 16, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 13, 2024

Tim and the Volswagon staff have been holding me down for over 15 years. Service is subperb. No problems what do ever. From salesman to maintance on my vehicles has always been nothing but the best. I truly More

by ASHLEY.HARVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Champion
Apr 16, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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