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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,477 Reviews

1,477 Reviews of Southern Volkswagen Greenbrier - Service Center

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June 29, 2018

Awesome. Everytime Every visit is always pleasant! Staff is friendly and service is usually quick. I have never had any issues and they are always very helpful More

by MsSteib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Webb
Jul 03, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for sharing your experience with us! I’m very pleased that you receive excellent service for every visit. We look forward to seeing you at our dealership in the future. Warm regards, Farley Perkins Vice President 757-424-4689

June 29, 2018

Fast easy and thorough So professional! Thank you!!! Easy to get an appointment . Even though I just needed my annual car inspection, they checked it all!filled my wiper f More

by GUAMTOMATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Jul 03, 2018 -

Southern Volkswagen Greenbrier responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Warm regards, Farley Perkins Vice President 757-424-4689

June 29, 2018

Service The service was very good. The price was good as well. I always enjoy the level of professionalism at the dealership. I plan to make future visits. More

by ALAHARPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
Jul 03, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Warm regards, Farley Perkins Vice President 757-424-4689

June 29, 2018

excellent service Tim was great as usual I can count on him to make sure my Beetle is serviced correctly .I trust his judgement on the recommend service to keep the veh More

by dengayle@cox.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 03, 2018 -

Southern Volkswagen Greenbrier responded

Thank you so much for your excellent input, Dennis! We truly appreciate your business and your trust in us. I am very happy to hear that Tim met your needs and expectations. We look very forward to seeing you again in the future! Warm regards, Farley Perkins Vice President 757-424-4689

June 29, 2018

Great service Quick and courteous service. Provided excellent feedback. Very quickly assessed requirements for work to be done and executed the plan. Works well wit More

by JPINMAN23452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson. Professional
Jul 03, 2018 -

Southern Volkswagen Greenbrier responded

We appreciate your input. Glad to hear that you are happy with the service we offer here at Southern Volkswagen Greenbrier. If there is anything more we can do for you please come back and see us any time! Take care! Warm regards, Farley Perkins Vice President 757-424-4689

June 29, 2018

Great Customer Service! When traveling from Texas through Virginia Beach, Southern Volkswagen took great care of me and got my Herbie back on the road! I needed my tires bala More

by BTSUTHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
Jul 03, 2018 -

Southern Volkswagen Greenbrier responded

We are delighted to hear that our service department took great care of you. We really appreciate you taking the time to share your experience and write this review. Warm regards, Farley Perkins Vice President 757-424-4689

June 29, 2018

Awesome service! Great customer service, treated me with respect and professionalism at all times. Everything was completed in a timely manner and would always explai More

by LALOCACHINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delisa Alvis, Farley Perkins, Robert Webb
Jul 03, 2018 -

Southern Volkswagen Greenbrier responded

Thanks for the outstanding review! I am very happy to hear that your service was completed in a timely manner! We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for you. Warm regards, Farley Perkins Vice President 757-424-4689

June 29, 2018

Vw experience Very friendly place place. Gave good breakdown of vehicle issues. I think the prices could be better. However, all in all, it is a good place. More

by CHANELMINTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh ware
Jul 03, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for the feedback! If you need anything else in the future please feel free to come back and visit us any time! Warm regards, Farley Perkins Vice President 757-424-4689

April 01, 2018

Great Maintenance Service Provided 30,000 maintenance service was done in timely manner. Staff was informative and friendly, made me feel like a valued customer! I will definitely ret More

by GolfyGal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Southern Volkswagen Service Representative
Apr 26, 2018 -

Southern Volkswagen Greenbrier responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Farley Perkins Vice President 757-424-4689

March 07, 2018

Exceptional Service! I was charged exactly what I was quoted, and the work was done earlier than expected. Everyone was professional and friendly, and I'll be returning t More

by JMN3Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delisa Alvis
Mar 09, 2018 -

Southern Volkswagen Greenbrier responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Southern Volkswagen Greenbrier for your vehicle needs. Kind regards, Farley Perkins Vice President 757-424-4689

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