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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,315 Reviews

1,315 Reviews of Southern Volkswagen Greenbrier - Service Center

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January 21, 2018

Quick Friendly service Andrew is why I keep coming back, he is quick to update you while waiting and makes you feel like a friend not a customer. More

by genag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
Jan 24, 2018 -

Southern Volkswagen Greenbrier responded

Thanks for your outstanding review, Genag! I'm very happy to hear that Andrew was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Farley Perkins Vice President 757-424-4689

January 20, 2018

Great Experience Tim was very professional, got me in on a last minute request for service and took very good care of me and my care. I recommend Southern Volkswagen f More

by bpearce77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Champion
Jan 24, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for this great review! Tim is truly an exceptional employee and we appreciate him for giving you a great experience! All the best, Farley Perkins Vice President 757-424-4689

January 04, 2018

Good experience Friendly and professional, great place. It was pleasant all the way around. And Robert at the service desk was just great to work with. Thanks. More

by Honeybee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Harrell
Jan 08, 2018 -

Southern Volkswagen Greenbrier responded

Thanks for the wonderful review! We couldn't be more pleased to hear ourselves described as professional and friendly. We look forward to seeing you again whether for routine service or another purchase. Thanks again! Best, Farley Perkins Vice President 757-424-4689

December 28, 2017

Consistently excellent work I have had my VW's over the years serviced at this dealership, as well as my Audi TT, and now my Ford Edge Limited. Always excellent work and great c More

by ggc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Champion and Brett Weiss
Dec 29, 2017 -

Southern Volkswagen Greenbrier responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Southern Volkswagen Greenbrier, we value our customers and we look forward to seeing you on your next visit. Kind regards, Farley Perkins Vice President 757-424-4689

December 15, 2017

Routine scheduled service Scheduled appt. on-line; maint. team ready upon my arrival; explanation of recommended service was clear; cost price for service accurate to the penny More

by larstampe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
Dec 18, 2017 -

Southern Volkswagen Greenbrier responded

Hi and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Southern Volkswagen Greenbrier. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Farley Perkins Vice President 757-424-4689

December 09, 2017

excellent service great place to have service done to your car. did not have an appointment for that day but the dealership got the items fixed and i was on my way More

by janet with MK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
robert harrell
Dec 13, 2017 -

Southern Volkswagen Greenbrier responded

It is wonderful to hear that our staff at Southern Volkswagen Greenbrier was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Farley Perkins Vice President 757-424-4689

November 30, 2017

Mr. Jackson is very happy!!!!!!!!!!!!!!!! From Farley Perkins, Tim my service consultant, the mechanics who work on my car, they are all professional would never buy a car from anyone's else More

by Anthony1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delisa Alvis
Dec 04, 2017 -

Southern Volkswagen Greenbrier responded

Thank you for the review! Please come visit us if you need anything else, be it service or sales. Best, Farley Perkins Vice President 757-424-4689

October 09, 2017

Great Service The staff are courteous and polite. The service was prompt and fast. They don’t waste a minute of your time. It was a a very great experience having m More

by JTBMBP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Harrell
Oct 13, 2017 -

Southern Volkswagen Greenbrier responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Southern Volkswagen Greenbrier was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Kind regards, Farley Perkins Vice President 757-424-4689

August 11, 2017

Always great service Friendliness of staff! Everyone is so accommodating as soon as you arrive. Reviewed my car needs with me and had me in and out as promised. Never pre More

by Ms V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe her name is Amelia who did a fantastic job. Since I usually work with Tim who is also great, I forgot her name- Sorry I do remember it starting with an "A"
Oct 03, 2017 -

Southern Volkswagen Greenbrier responded

Thanks for the awesome feedback! Take care and have a great day. Sincerely, Farley Perkins - Vice President - 757-424-4689

August 08, 2017

Great Service This dealership is wonderful. Service department is always friendly and the work is done correctly the first time and the vehicle ready when they sa More

by The Burkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 03, 2017 -

Southern Volkswagen Greenbrier responded

We love hearing from happy customers! Take care and congrats on your second purchase! Sincerely, Farley Perkins - Vice President - 757-424-4689

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