Southern Volkswagen Greenbrier - Service Center
Chesapeake, VA
1,316 Reviews of Southern Volkswagen Greenbrier - Service Center
Inspection plus I was given appointment on date I requested, checked in on time and handled promptly. I had lights that were out replaced and a little more work that I was given appointment on date I requested, checked in on time and handled promptly. I had lights that were out replaced and a little more work that was required done at same time and had the car checked so I could plan future maintenance on my own schedule. The only thing I would like better is if they would return the car washed and vacuumed as I have been accustomed to in VW of Corpus Christi, TX. More
Southern has treated my cats since 1989 Coming up on 30 years of service with 4 different VW's. I have never been treated better. My service reps have always been attentive and thorough. Coming up on 30 years of service with 4 different VW's. I have never been treated better. My service reps have always been attentive and thorough. More
Josh Ware once again proved its worth going to greenbrier. I’ve worked with Josh Ware on a few occasions so far and not only is he is the best VW service advisor that I could ask for, but team of other adviser I’ve worked with Josh Ware on a few occasions so far and not only is he is the best VW service advisor that I could ask for, but team of other advisers that work with him are also very helpful polite and professional More
Service/20,000 mike service They recommend what service is needed and let you decide without pressuring with sales. They are always honest which has made me a 20 year costumer! They recommend what service is needed and let you decide without pressuring with sales. They are always honest which has made me a 20 year costumer! More
Professional and courteous I was warmly greeted upon entering the service department, the representative told me the name of the service advisor who would be helping me. The ser I was warmly greeted upon entering the service department, the representative told me the name of the service advisor who would be helping me. The service advisor, Timothy Champion, was very pleasant, professional, and informative. After service was completed Timothy came to the waiting room and escorted me to the cashier, gave me a review of the service check, shook my hand and made the cashier aware of my presence. The cashier was equally as professional and pleasant. My experience was nothing short of excellent. More
My car was in for replacement remote and key. While there r The rating is high because of the excellent inspection and caring attitude of the employees. The service is top notch. All employees are confident,cou The rating is high because of the excellent inspection and caring attitude of the employees. The service is top notch. All employees are confident,courteous More
Great Service I had a problem with my 2006 VW Passat shuddering under a load a high speed. I took the car to my service advisor, Andrew Smithson, at Southern VW. I had a problem with my 2006 VW Passat shuddering under a load a high speed. I took the car to my service advisor, Andrew Smithson, at Southern VW. He diagnosed the problem problem and the service technician was able to duplicate it and fix it. This was great service by a great team. Thanks! More
Oil change I worked with Tim from the service area. 5 star service every time I get my car serviced there. Everyone is always friendly and inviting. If I had one I worked with Tim from the service area. 5 star service every time I get my car serviced there. Everyone is always friendly and inviting. If I had one suggestion some water would be great i usually bring mine but i forgot More
Quick, Efficient and Friendly The service at this dealership is very efficient. Getting an appointment is easy and everyone is so friendly and helpful! We did not need to wait but The service at this dealership is very efficient. Getting an appointment is easy and everyone is so friendly and helpful! We did not need to wait but if one needed to the waiting area is very comfortable. More
Awesome Josh was very knowledgeable, exhibited great customer service skills and follow up was like none other. Awesome awesome awesome and would recommend th Josh was very knowledgeable, exhibited great customer service skills and follow up was like none other. Awesome awesome awesome and would recommend the location hands down. More