Southern Volkswagen Greenbrier - Service Center

Wonderful experience I called to get Oil change Mr. Ryan Klein what’s so nice to squeeze me in the same day he able to answer all my questions I called to get Oil change Mr. Ryan Klein what’s so nice to squeeze me in the same day he able to answer all my questions More

Awesome place great place awesome people, love how clean and friendly they are. Always coffee and snacks. Restrooms clean. Great information station also they will great place awesome people, love how clean and friendly they are. Always coffee and snacks. Restrooms clean. Great information station also they will never beat you down. More

Exceptional Advisor Wes Tolson Wes was very friendly, professional and very informative about my vehicle for safety concerns. Wes was able to help get me in and out the same day in Wes was very friendly, professional and very informative about my vehicle for safety concerns. Wes was able to help get me in and out the same day in a timely matter More

Great Experience I had a great experience and Abby was really helpful throughout the process. She informed me what needed to be done and was helpful in providing me a I had a great experience and Abby was really helpful throughout the process. She informed me what needed to be done and was helpful in providing me a rental car during the service. More

Worth the long drive nice helpful and honest. This was the first time I had every been there and the staff are so friendly and helpful Wess was very nice to work with he was very thorough. Doing a This was the first time I had every been there and the staff are so friendly and helpful Wess was very nice to work with he was very thorough. Doing a great job to show and tell me what needed to be done. I will definitely go back if need to. NOT CASEY VOLKSWAGEN!!! More

They Value their customers! Of course no business/ company is perfect, especially when managing large groups of people and several different departments, but where I am so extrem Of course no business/ company is perfect, especially when managing large groups of people and several different departments, but where I am so extremely impressed is how Southern VW overcomes adversity. When presented with constructive feedback they quickly reach out and immediately start game planning on a resolution. My husband and I have worked with both their sales and service departments and overall have been very pleased. The staff is friendly, knowledgeable and at the end of it all its apparent the customer is #1. Special shout out to service rep Wes:) Great guy. More

Vehicle recall I was thoroughly impressed from the time I arrived until the time I departed...I had made an appointment over the phone with Tim...I arrived early and I was thoroughly impressed from the time I arrived until the time I departed...I had made an appointment over the phone with Tim...I arrived early and they proceeded to begin the work for which it required...WOW a pleasant visit throughout ...enjoyed it very professional Tim a great guy... More

Excellent service and tended to my need a in prompt and effi Excellent service.and friendly sales representatives. Efficient and courteous staff. Wes explained work needed and costs to be incurred. Clean facilit Excellent service.and friendly sales representatives. Efficient and courteous staff. Wes explained work needed and costs to be incurred. Clean facilities. Beverages are available if needed. More

Excellent Customer Service Reps / Technicians 5 stars!! Service as always was quick and efficient. The waiting area is comfortable and the service advisors are always up front and professional. B 5 stars!! Service as always was quick and efficient. The waiting area is comfortable and the service advisors are always up front and professional. Best service department by far. More

Great Experience!! Wes was very knowledgeable and professional. He made sure that we were aware of what was going on with our car at all times. Wes knew his products wit Wes was very knowledgeable and professional. He made sure that we were aware of what was going on with our car at all times. Wes knew his products without a doubt. Provided necessary recommendations.. More