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Southern Volkswagen Greenbrier - Service Center
Chesapeake, VA
1,316 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,316 Reviews of Southern Volkswagen Greenbrier - Service Center
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November 19, 2018
Fast and Reliable I was helped by representative Ms. Abby and she is very good and helpful ! However representative Ryan needs to be more patient with customers! Than I was helped by representative Ms. Abby and she is very good and helpful ! However representative Ryan needs to be more patient with customers! Thank you Beshoy Botros More
by BESHO81
Verified CustomerEmployees Worked With
Abby and Ryan
November 19, 2018
Fast service Thank you for getting me in and out quick the other morning! I was able to have some time before I went into work to get things done, Thank you for getting me in and out quick the other morning! I was able to have some time before I went into work to get things done, More
by PETSOUNDS1972
Employees Worked With
I forgot
November 19, 2018
Happy Customer I took my car in for it's 210,000 mile service appointment. My service technician, Andrew Smithson, was there to meet/greet me before I could even op I took my car in for it's 210,000 mile service appointment. My service technician, Andrew Smithson, was there to meet/greet me before I could even open the car door. He then told me the service required, quoted the price and had me out the door in 2 hours. That's quality service! Thank you Andrew and Southern VW! More
by OCONNORIRISH
Employees Worked With
Andrew Smithson
November 16, 2018
220,000 mile service I am a repeat owner and have always had exceptional service. The writers and other staff are excellent and help make the interruption to the normal s I am a repeat owner and have always had exceptional service. The writers and other staff are excellent and help make the interruption to the normal schedule work. They truly do try and make the service experience as easy on ghe customer as possible. More
by JOHN.RUARK
Employees Worked With
Abby(service writer)
November 13, 2018
Engine light keeps coming back Andrew Smithson was extremely helpful in assess my situation and assisted me in finding a long term resolution to the engine light that keeps coming b Andrew Smithson was extremely helpful in assess my situation and assisted me in finding a long term resolution to the engine light that keeps coming back. Thank you. More
by FOUOCATUNGSWFMF
Employees Worked With
Andrew Smithson
November 13, 2018
recall wonderful service, friendly staff, informative, quoted me right wait time and met that. opened doors took me to the car to explain additional services wonderful service, friendly staff, informative, quoted me right wait time and met that. opened doors took me to the car to explain additional services that I would need soon. More
by RACHEL.LOWE
Employees Worked With
Ryan Klein and Adam Alford
November 13, 2018
It took 3 hours to do check up on the car from 2017. This was the second time I was waiting so long, in exchange for waiting so so long I didn’t get any additional service like washing my car or discount This was the second time I was waiting so long, in exchange for waiting so so long I didn’t get any additional service like washing my car or discount for service. I will recommend to take some tips from other Wolkswagen services like from Omaha Nebraska. The people was good. More
by LIVIA.PALAM
Employees Worked With
Nono
November 12, 2018
Service Swift and fast! I had setup an appointment to get a inspection alone with alignment. Andrew was a great help and took care of all my car needs. THANKS Swift and fast! I had setup an appointment to get a inspection alone with alignment. Andrew was a great help and took care of all my car needs. THANKS More
by BLUEHARVEY3
Employees Worked With
Sherard Bethea
November 11, 2018
Very prompt service Service department worked me in although I was there on wrong date. Took care of my oil change no problem in and out very reasonable time. Service department worked me in although I was there on wrong date. Took care of my oil change no problem in and out very reasonable time. More
by RROBINSON953
Employees Worked With
Mike Cavicante
