Southern Volkswagen Greenbrier - Service Center

Transmission service This was a great experience. I went in without knowijg what was wrong and i was helped immediatly and given great customer service. I highly recomend This was a great experience. I went in without knowijg what was wrong and i was helped immediatly and given great customer service. I highly recomend this place More

Service was great I came in to get inspection done and I was in and out in no time. Andrew had me back on the road in no time. I came in to get inspection done and I was in and out in no time. Andrew had me back on the road in no time. More

It was very good Very fast excellent on point I have nothing else to add to this box your business was on a roll until it came to this box I'm being forced to add word Very fast excellent on point I have nothing else to add to this box your business was on a roll until it came to this box I'm being forced to add words to this box so now I'm about to say it sucked thank you More

Friendly informative wiling to correct mistakes and Friendly and informative quick to correct errors accommodates client offers options supports your decision. Quick response. Would like an explanation Friendly and informative quick to correct errors accommodates client offers options supports your decision. Quick response. Would like an explanation of bill and discount the way it is broken down on final receipt More

Amazing customer service From beginning to end excellent customer service. Explained in detail everything I needed done to my car and even showed me. Found me the best prices From beginning to end excellent customer service. Explained in detail everything I needed done to my car and even showed me. Found me the best prices. More

Going the extra mile I came with a busted side mirror. Tim looked at it and gave me all my options, from the $800 full replacement to just the mirror, and even gave me a r I came with a busted side mirror. Tim looked at it and gave me all my options, from the $800 full replacement to just the mirror, and even gave me a reference to try to get the rest of the parts via a salvage place. I ordered the mirror through the dealership and Tim installed it for me in minutes. I can't say enough good things about the service dept. at Southern Volkswagen Greenbrier! More

State inspection Wes was awesome. He explained the services I need and kept me informed on the progress of my car. He was very friendly and concerned about what I need Wes was awesome. He explained the services I need and kept me informed on the progress of my car. He was very friendly and concerned about what I needed and went out of his way to provided services I needed. More

Undecided Service at this dealership can be hit and miss, one day you go in for service, and everything is perfect. However it's not perfect all the time they l Service at this dealership can be hit and miss, one day you go in for service, and everything is perfect. However it's not perfect all the time they lack consistency. I expect the same service and the same quality of service every time I walk through the doors. There job is to provide a service and do it right. Now I'm being punished, and when I say punished, I have to take time out of my schedule to go back to the deanship and have something fixed that was suppose to be done at the original visit. That's where I get upset about consistency. The best part of my visit was Ryan, he was great! Very helpful and professional! More

Regular oil change I came in for regular oil change. I was greeted and checked in immediately. I waited for vehicle and it was done on time. I was also greeted by my sa I came in for regular oil change. I was greeted and checked in immediately. I waited for vehicle and it was done on time. I was also greeted by my salesperson while waiting. Excellent custom service as always. More

I have had a lot of cars and this is the best dealer great. I all ways feel welcome like they look forward to seeing you and that you are important to them. its like being in a car club; you want to share what I all ways feel welcome like they look forward to seeing you and that you are important to them. its like being in a car club; you want to share what really makes it better so you can enjoy your car for a long time. More