Southern Volkswagen Greenbrier - Service Center

Very professional I went in for a diagnostic review and received great service . The only complaint is I thought the diagnostic would be done sooner and I had to wait a I went in for a diagnostic review and received great service . The only complaint is I thought the diagnostic would be done sooner and I had to wait a week to make an appointment to even bring my car in for service . More

Wonderful Experience Best customer service I have ever received at a car dealership for service. Ryan was professional, pleasant, and prompt. He went above and beyond to Best customer service I have ever received at a car dealership for service. Ryan was professional, pleasant, and prompt. He went above and beyond to make sure my first experience at this location was a pleasant one. More

Good and quick service I had my car in for a recall notice and was out in less than an hour and a half. Had a friendly visit with Fritz T during part of the wait I had my car in for a recall notice and was out in less than an hour and a half. Had a friendly visit with Fritz T during part of the wait More

Andrew was fabulous Communication was great. A small problem with tire delivery not the fault of service department I was kept fully informed on the arrival of tires. Communication was great. A small problem with tire delivery not the fault of service department I was kept fully informed on the arrival of tires. More

Always pleasant Everytime i come here im always greeted with a warm welcome. Andrew and the staff are always professional and kind. I know every time im come to Volks Everytime i come here im always greeted with a warm welcome. Andrew and the staff are always professional and kind. I know every time im come to Volkswagen im taken care of. If i could give Andrew more than 5 stars i would he is awsome and always answers my questions and keeps me updated with my vehicle! More

Great Customer Service Service Department folks very exacting in making sure my '03 is running well. Wes and Tim also were my hero's - I had accidentally dropped my wallet o Service Department folks very exacting in making sure my '03 is running well. Wes and Tim also were my hero's - I had accidentally dropped my wallet on the floor near the Cashier's window and it was found by Tim and Wes texted me to let me know the wallet was at the Cashier's Office. Yeah!!! Wes was also helpful in ordering a new gas cap for the '03, the original plastic tether on the gas cap had seen better days and had expired - now I can pump gas without worry that I'll drop/lose/forget the gas cap that I've had to place either on the back window of the vehicle or on the top of the gas pump. More

Superb! Abby is always friendly, efficient, and helpful! She always listens and makes great recommendations for what my car needs. It is always great to see h Abby is always friendly, efficient, and helpful! She always listens and makes great recommendations for what my car needs. It is always great to see her More

Pleased and will be back It was great to find out that they were open on saturdays. I called just a couple of days before and Ryan was able to put me on the schedule on Saturd It was great to find out that they were open on saturdays. I called just a couple of days before and Ryan was able to put me on the schedule on Saturday. I got everything done, and received very nice professional customer service. Good experience. More