Back

Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,319 Reviews

1,319 Reviews of Southern Volkswagen Greenbrier - Service Center

Sort by
December 19, 2018

Great customer service Great customers service and quick with repairs. Wait time was only one day. Would recommend anyone with a Volkswagen to have their vehicle service the More

by JBREHON18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby
Dec 19, 2018 -

Southern Volkswagen Greenbrier responded

We are committed to providing top quality service and I’m ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Southern Volkswagen Greenbrier, we value our customers and we look forward to seeing you on your next visit. Sincerely, Farley Perkins Vice President 757-424-4689

December 19, 2018

Good experience Very accomodating service center. Professional and on schedule. My service rep dropped me off and picked me up so I could go out for lunch. More

by Nic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Dec 19, 2018 -

Southern Volkswagen Greenbrier responded

Nic, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and we do appreciate your business. Sincerely, Farley Perkins Vice President 757-424-4689

December 19, 2018

Great I worked with Abby. She was great and very friendly. She made me aware of service updates on the car, which was great as well. More

by BAM2205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I only selected the names above because it wouldn’t let me submit my survey without, but I only worked with Abby, Farley Perkins, Andy Feliciano, Kevin Greene, Cortez Gilliam, David Hoopes, Bill Latham, Reggie Myers, Cynthia Rawlings, Dave Browning, Vicky Andries
Dec 20, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for writing about your visit with us! I am happy to hear that Abby was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Farley Perkins Vice President 757-424-4689

December 19, 2018

Service Had vehicle towed to dealership. First thing the next morning I received a call and was told they had my vehicle and a technician was getting on it to More

by JUSTIN05051981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Dec 20, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Farley Perkins Vice President 757-424-4689

December 19, 2018

My First visit at Southern Volkswagen Andrew was very helpful and accommodating. He explained everything to me thoroughly. I will definitely be back. I plan on scheduling future maintenanc More

by REESWYF37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew in service
Dec 20, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for this great review! I’m excited to hear that Andrew took care of you! He is a great asset and we appreciate all he does. Sincerely, Farley Perkins Vice President 757-424-4689

December 17, 2018

Quick & Reliable Needed to get my car serviced, Aligned and put new tires on her. Dropped off my car that morning and by the early afternoon it was ready for me. More

by GABHARMON25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in the service center
Dec 19, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Farley Perkins Vice President 757-424-4689

December 17, 2018

That Great Southern Service! I brought our 2013 Jetta in for the State Inspection. I had called Wes in the Service Dept. to set the appointment. I was in and out within an hour of More

by GENEPRIMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes in Service Departent
Dec 19, 2018 -

Southern Volkswagen Greenbrier responded

Thanks for your outstanding review! I'm very happy to hear that Wes was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Farley Perkins Vice President 757-424-4689

December 17, 2018

Great service and friendly people I had a great experience at Southern Volkswagen Greenbriar. The staff were friendly and made me feel like they actually cared.Abby was great! I will v More

by MCADAMSCW8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby
Dec 19, 2018 -

Southern Volkswagen Greenbrier responded

It is wonderful to hear that our staff at Southern Volkswagen Greenbrier was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if there is anything more we can do please come back and see us again any time! Sincerely, Farley Perkins Vice President 757-424-4689

December 16, 2018

VOLKSWAGON CC Repair I have been with the VlkswagonW family for over 20 years. I have had my current car a Volkswagon CC for over 8 years now. I get all major work done at More

by CBerry28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby, Lou Rosario
Dec 16, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for this excellent review. We are so happy to hear that we could make you feel like a part of the dealership's family with your recent visit. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely, Farley Perkins Vice President 757-424-4689

December 14, 2018

It has been a very positive experience in every aspect! My overall experience has been very good. I believe that Southern Greenbrier Volkswagen staff is professional, competent and very flexible when dealin More

by PLAYMAKERSSPORTS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Tolson , Farley Perkins
Dec 15, 2018 -

Southern Volkswagen Greenbrier responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Farley Perkins Vice President 757-424-4689

...
108
...